Head - Products
Standard Chartered
- Mumbai, Maharashtra
- Permanent
- Full-time
- Product Management
- Ownership of the entire product suite consisting of Equities, Derivatives, PMS & Investment products, Fixed Income, Third Party Distribution
- Ensure design and development activities relating to new products and re-engineer existing products.
- Understand the underlying markets, latest trends and identify most appropriate product to broaden product offerings
- Manage and develop the digital leg of the product portfolio
- Assess and craft a digital strategy and execution roadmap for enterprise digitization and consumer facing digital
- Identify trends and insights, and optimize spend and performance based on the insights
- Benchmark current digital offerings, including web, mobile, social, digital marketing and data capture/utilization vs best-practices within and outside the asset management industry
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Evaluate emerging technologies; provide thought leadership and perspective for adoption where appropriate
- Manage strategic intent of the organization in terms of client acquisition, activation and digitalization
- Management team engagement for preparing strategic presentation/notes for Group and Country Board
- Establishing the key metrics to accurately define the competencies and skills required for each role/ business unit within the organization along with mapping the individual performance to set-up the KPI framework.
- Ownership of entity revenue along with respective Business Heads
- To develop, maintain and grow revenue streams from product lines
- To drive revenue with establishment of sales/servicing channels for product lines offered by SCSI
- Understanding of Clients and the teams
- Deep understanding of clients' behaviour and need
- Ensure analytics driven approach to acquire, activate and engage clients through physical and digital channels
- Good interpersonal skills with demonstrated abilities in networking with cross-functional teams
- Problem solving supported by both in and out of the box thinking
- Ensure service issues identified are managed appropriately across products.
- Build team capable of ensuring delivery and managing products through:
- Coaching, guidance and management to ensure they deliver against the financial, non-financial and risk/control objectives
- Identifying and addressing the top issues/opportunities for performance improvement across the team
- Driving an environment of collaboration, both within the team, in-country to ensure issues are raised and resolved
- Developing succession plans
- Adherence to the Group's values and culture
- To ensure compliance with Group Policies and Standards, local laws and regulations as well as all controls and procedures laid down by the entity
- Have strong knowledge of local regulations and initiatives of local industry bodies to ensure the business is ahead of the regulatory change
- Proactively engage business & functional partners / stakeholders to drive the origination product offering and sales discipline
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the INDIA – CPBB – WM – SCSI - Products to achieve the outcomes set out in the Bank’s Conduct Principles.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- MD & CEO – SCSI
- Head, WM - SCB
- Head – Business
- Head – CFCC
- Head - Legal
- Head – Risk
- Head – Ops
- Head – IT
- COFO
- Global Product Heads:
- Equities
- Wealth Lending
- Exchange Traded Derivatives
- Exchange Traded Funds
- Mutual Funds
- Credit Products
- Post Graduate/MBA
- 12-15 years’ experience in BFSI industry (product/segment role preferred)
- Strong grasp on brokerage product management
- Thorough understanding of Capital Markets & Trading Products and In-depth knowledge of Derivatives and Options Trading
- Good knowledge of financial products with responsibilities for revenue, product development, process, systems and risk management.
- Products and Processes
- Market Knowledge (SIF)
- Regulatory Framework and Requirements (SIF)
- Manage Conduct
- Manage People
- Manage Risk
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
- Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
- Flexible working options based around home and office locations, with flexible working patterns
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.