Job Roles and Responsibilities:- Overseeing the daily operations and performance of a branch, ensuring that the branch meets sales targets.- Developing and implementing strategies to improve the branch's efficiency, quality, and profitability.- Ensuring compliance with the company's policies and procedures, as well as legal and ethical standards.- Preparing and analyzing reports on the branch's performance and progress.- Resolving any issues or problems that arise in the branch or with students.- Establish and maintain positive and productive relationships with counsellors/education consultants.- Manage and lead the team at the branch.- Coach and monitor the branch sales team so they achieve individual targets and team targets.- Efficiently manage clients during branch visits.- Hold presentations.- Work in collaboration with the Marketing and Digital Marketing team to help implement a strategy to maximize international student recruitment.- Identify training requirements for the team and individual members and work with the training team to deliver the required training.- Conduct process improvement meetings to address problems, issues, and other concerns of the team.- Apply and track appropriate sales metrics for the team and regularly report to senior management.- Represent the company during International Education Fairs and Events.- Contribute to develop the brand.- Meet deadlines and targets.- Possess a sales attitude.- Take care of branch infrastructure and collaborate with the Admin and Facilities team to solve issues if any. Qualification- Bachelor's degree or above in any subjectExperience:- Eight+ years of work experience in Study abroad/ Overseas Education industryDesired skills and requirements- Good command over English (verbal and written) and fluent with local language.- Excellent leadership, communication, interpersonal, and customer service skills.- Strong analytical, problem-solving, and decision-making skills.- Ability to work under pressure and handle multiple tasks and deadlines.- Ability to use databases.- Strong attention to detail.- Good IT skills - Internet, Windows environment, MS Office.- Honesty, trustworthiness, respect for others, accountability & loyalty- Knowledge of the industry's best practices, trends, and regulations. (ref:updazz.com)