Sr. Technical Software Support ( QA & Testing)

• Design, develop, and execute test plans, test cases, and test scripts
• Perform manual and automated testing (functional, regression, integration, UAT support)
• Identify, log, and track bugs using defect tracking tools
• Ensure product quality meets defined standards before release
• Conduct API testing, database validation, and performance checks

• Provide L2/L3 support for software applications
• Diagnose and resolve complex technical issues reported by users or clients
• Coordinate with development teams for bug fixes and enhancements
• Maintain issue logs and ensure timely closure

• Work closely with developers, product managers, and business analysts
• Participate in requirement analysis and provide QA inputs
• Support release cycles, deployment validation, and post-release monitoring

• Develop and maintain test automation frameworks (if applicable)
• Suggest improvements in QA processes, tools, and methodologies
• Ensure adherence to QA standards, documentation, and best practices

• Prepare test reports, defect reports, and QA documentation
• Maintain test case repositories and version control
• Provide regular updates on testing progress and quality metrics

• Bachelor’s Degree in Computer Science / IT / Engineering

• Strong knowledge of software testing methodologies (STLC, SDLC)
• Experience with manual and automation testing tools (e.g., Selenium, JIRA, TestNG)
• Understanding of API testing tools (Postman, Swagger)
• Basic knowledge of SQL / database queries
• Familiarity with bug tracking systems
• Strong analytical and troubleshooting skills

• Experience in automation frameworks
• Knowledge of CI/CD pipelines (e.g., Jenkins)
• Exposure to Agile/Scrum methodologies
• Experience in cloud-based applications

• Attention to detail
• Problem-solving mindset
• Strong communication skills
• Ability to handle pressure and deadlines
• Team collaboration

• Minimal / As required

Actide International