Specialist - Data center operations
NTT Corporation
- Chennai, Tamil Nadu
- Permanent
- Full-time
- Designs, plans, installs, and/or maintains mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure.
- Works with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems.
- Ensures proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems.
- Analyzes current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems.
- Evaluates facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency.
- Complies with organizational and governmental safety standards and coordinates response to emergency situations and ensures that corrective measures are rapid and thorough.
- Participates in the planning and installation of new facility systems and may work with multiple components including HVAC systems, air or liquid cooling systems, CRAC/CRAH units, power distribution units, fire systems, life safety systems, etc.
- Repairs all systems and monitoring and troubleshooting systems as problems arise.
- Coordinates with building administration to ensure common area services are properly provided to client and list services.
- Manages the feedback, response and corrective action (if any) process to address any client feedback and concerns on all facility matters.
- Assists in ensuring facility assets and installations are accounted for and monitored within the relevant policies and reporting procedures.
- Completes work order requests accurately and on time and within budget.
- May be required to order parts and supplies for maintenance and repairs.
- Assist in scheduling and supervising vendors/subcontractors during equipment / systems maintenance and service.
- Provides recommendation of improvements to the operations and maintenance program on an on-going basis.
- Provides any other engineering activities as required by the Critical Facilities Operations and Maintenance management team.
- Good understanding of safe work practices, which are set by safety regulations and legislation.
- Proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems.
- Knowledge of Microsoft Office Suite - Word, Excel and Outlook.
- Knowledge of CMMS systems.
- Knowledge of critical facilities operations and maintenance.
- Knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical environments.
- Ability to work night shift work and set shift which may include nights and holidays.
- Ability to maintain a positive and professional working relationship with cross functional teams.
- Excellent communication skills, both written and verbal.
- Demonstrates good analytical skills, having an ability to analyze, refine, summarize, and clearly present data and information.
- Possesses passion for service, self-motivated, proactive by going beyond the call of duty and has an ability to handle multiple tasks.
- Ability to prioritize and meet tight deadlines and is comfortable working in a fast-paced and constantly evolving environment.
- Bachelor’s degree or equivalent in engineering or related field
- Trade Certification or state license in Electrical or Mechanical (HVAC)
- Professional affiliations (7x24 Exchange, IFMA, Data Center Pulse, etc.)
- Seasoned experience working in a similar engineering role, preferably a data center environment.
- Seasoned experience in electrical, HVAC, mechanical, controls, or other technical engineering and maintenance field.
- Seasoned experience interpreting blueprints/CAD drawings.
- Seasoned experience in facilities / building maintenance.
- Seasoned experience in designing, planning, installing and / or maintaining mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure.