Lead Assistant Manager

EXL Service

  • Noida, Uttar Pradesh
  • Permanent
  • Full-time
  • 21 days ago
Job Description:Job Description – Digital Transformation- Project Manager/Scrum MasterPosition Title, Responsibility Level Mid-Junior- PM/Scrum MasterFunction - DigitalReports toSM/AVP/SAVPRegular/Temporary:RegularGrade – B2LocationNoida, IndiaObjectives of the Role:We are seeking an experienced Project Manager (PM)/ Scrum Master to oversee and lead multiple projects concurrently, with expertise in both Agile and Waterfall methodologies. The ideal candidate will have a proven track record of managing two projects in parallel and extensive hands-on experience in agile project management. This role involves managing projects from initiation through to deployment, ensuring successful delivery within scope, budget, and timeline.ResponsibilitiesProject Planning & Scheduling: Lead projects from requirements definition through to deployment, ensuring schedules, scopes, budget estimations, and implementation plans are accurately created, along with detailed RAID documentation for risk mitigation.Cross-Functional Collaboration: Coordinate internal and external resources (partners and clients), ensuring effective project execution in collaboration with project staff, and monitoring projects against scope, schedule, and budgets.Progress Monitoring & Adaptation: Analyze project progress and, when necessary, adapt project scope, timelines, and costs to ensure adherence to project requirements and success criteria.Stakeholder Management: Build and maintain strong relationships with key stakeholders, providing regular updates on project status, changes, and progress.Agile & Waterfall Methodology Coordination: Lead Scrum ceremonies in a hybrid Agile environment (Waterfall requirements gathering with Agile development and release).SDLC Governance: Review project artefacts for correctness and completeness, ensuring adherence to SDLC governance processes as per defined models.Project Resourcing & Cost Management: Manage project resourcing, ensuring accurate tracking of actuals and estimates for costing and project progress. * Continuous Improvement: Support continuous process improvement through lessons learned, retrospective sessions, and implementation of best practices.
  • Project Management Tools: Utilize tools such as JIRA, Asana, and ServiceNow to manage and monitor project progress and documentation.
  • Risk Management & Report Outs : Ensure timely reporting of status, risks, and issues to senior leadership, with clear mitigation strategies in place.
  • Analytical Thinking: Demonstrate excellent communication, analytical thinking, and problem-solving abilities in high-pressure delivery environments.
SkillsTechnical Skills
  • Solid understanding of Gen AI technologies, AI deployment workflows, and basic ML lifecycle, including data pipelines and model evaluation.
  • Hands-on experience with digital transformation tools such as JIRA, Asana, MS Project, and Confluence for sprint tracking, reporting, and collaboration.
  • Familiarity with RPA tools, cloud fundamentals (AWS, Azure), and automation frameworks used in enterprise delivery.
  • Proficient in project lifecycle management, from initiation to post-deployment support, with a focus on continuous improvement.
  • Strong grasp of process design, traceability, and quality assurance in software development lifecycles.
  • Deep expertise in both Agile (Scrum, Kanban) and Waterfall methodologies, with experience in hybrid execution models.
  • Skilled in project planning, task scheduling, and resource allocation, ensuring timely and cost-effective delivery.
  • Strong background in risk assessment, issue management, and scope control in dynamic delivery environments.
  • Ability to effectively adapt project scope, timelines, and priorities based on evolving stakeholder needs and business constraints.
  • Proven ability to manage project documentation, status reporting, and review sessions for internal and client-facing updates.
Soft skills (Desired)
  • Excellent communication and interpersonal skills for managing cross-functional teams and building client relationships.
  • Strong analytical and critical thinking skills, with attention to detail in tracking deliverables, KPIs, and project milestones.
  • Ability to collaborate across teams, influence decision-making, and foster a high-performance culture within the delivery team.
Education RequirementsGraduatePMP/Prince will be preferred – ASM MandatoryWork Experience Requirements:
Must Have:
  • Minimum 3-5 years of relevant experience as a Project Manager. Ideal 5-7 years’ experience in IT.
  • Proven experience managing at least 2 projects in parallel.
  • At least 2 projects were managed using Agile methodology as a Scrum Master.
  • At least 2 projects were managed in a Waterfall environment as a Project Manager.
  • Demonstrated ability to manage a project end-to-end from initiation to closure.
  • Experience in consulting or client-facing environments, with a focus on managing client expectations and requirements.
Preferred Skills:
  • Experience with low code implementations or any business systems implementations.
  • Relevant certifications such as PMI, Prince2, SAFe, ASM etc.

EXL Service