Job Description:JOB DESCRIPTION A Position Overview Position Title Relationship Manager – CSC Relationship Department CSC - Partnership Distribution Level/Band Executive Grade 205 Role Summary · Provide support in Sales of Life Insurance business through CSC’s Village level Entrepreneurs (VLEs) in 3-4 districts basis mapping in base state/other states. · Assist VLEs during policy login journey. · Ensure issuance of policies withing TAT by resolving all pending. · Relationship management with CSC Hierarchy, District Managers, and Insurance SPOC of CSC in the state/region. · Influence CSC District Managers (DMs) for majority wallet share in the district. · Provide MIS support to the DMs and Insurance SPOC. B Organizational Relationships Reports To Area Manager - CSC Relationship Supervises NA C Job Dimensions Geographic Area Covered Partner VLE geography in 3-4 districts in the same state/neighboring states Internal Stakeholders Internal Training, Distribution Operations, Operations, Channel Marketing, F&A, HR External External Channel Partners-CSC D Key Result Areas Organization Process Key Contributions Sales · Drive wallet Share in the allotted districts · Build relationship with VLEs, DMs and Insurance SPOC of CSC to achieve pre-set business targets on NOP, ANP & Productivity · Capability of Self Lead Generation. · Working jointly with the Area Manager on Business plans · Driving and motivating the VLE & DMs and providing support for logging in applications sourced · Prospect and meet customers within and outside the allotted VLE geography as when required Relationship Management · Relationship management with CSC Hierarchy, District Managers, and Insurance SPOC of CSC in the state/region · Influence CSC District Managers (DMs) for majority wallet share in the district · Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the CSC · Provide all possible support to CSC as a face of parent company · Effectively execute all Marketing activities · Ensuring timely issuance of policies with resolving all pending etc. · Assist partner through training scheduling and customer service Ensure Compliance · Ensure compliance to internal sales process & other compliance standards · Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the team MIS · Providing timely reports to the VLEs, DMs and Supervisor as per the requirement. · Adhering to the TALIC code of conduct. E Skills Required Technical · Insurance\BFSI Background · Understanding of Prospecting and Sales · Customer Service - Problem Solving skills Behavioral Essential Desired Interpersonal skills * Communication skills * Creative thinking skills * Supervising/Leadership skills * Teamwork Skills * Influencing skills * Relationship Building skills * Decision making skills * Languages known Local language, Hindi English F Incumbent Characteristics Essential Qualification Graduate Experience Min.6 months to 2 years in Sales from any Industry, preferably BFSI Age Within limits of the organizationAbout Company:Tata AIA Life Insurance Company Limited (Tata AIA Life) is a joint venture company, formed by Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA). Tata AIA Life combines Tata’s pre-eminent leadership position in India and AIA’s presence as the largest, independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region. Tata AIA Life has written retail new business weighted premium of Rs. 2,692 crore for the financial year 2019-20. For the same period, the 13th month persistency of the company was at 89.10% and, the individual death claims settlement ratio was 99.06%. One of the fastest growing companies in the Life Insurance sector, Tata AIA Life is now ranked at no. 5, based on individual weighted new business premium.