CRM Executive-Kolkata

• Manage end-to-end client communication and relationship building.

• Handle client concerns and escalations with promptness and professionalism.

• Ensure high levels of customer retention through service excellence.

• Provide timely issue resolution and maintain client satisfaction.

• Maintain proper documentation of client interactions and feedback.

• Candidates with relevant experience in client handling, client service, or CRM will be preferred.

• Fresh MBA or Graduates (Marketing or HR) are welcome to apply — especially those keen to grow in a B2B business environment.

• Must have a willingness to travel for client meetings and relationship building.

• Excellent communication skills, along with analytical thinking and business acumen.

• A pro-active mindset with a passion for achieving business targets and delighting clients.

2COMS