
Sales executive
- Kolkata, West Bengal
- Permanent
- Full-time
- Proactively contact and engage with prospective clients through phone calls, emails, and virtual meetings
- Conduct thorough needs assessments to understand clients' insurance requirements and financial situations
- Clearly explain complex insurance products, coverage options, and benefits across health, travel, pet, and SME lines
- Cross-sell and upsell additional insurance products to existing clients where appropriate
- Recommend complementary coverage options that address clients' comprehensive insurance needs
- Drive revenue growth by developing and executing comprehensive sales strategies aligned with organizational objectives
- Meet or exceed monthly and quarterly sales targets across all product lines
- Establish and maintain strong relationships with key stakeholders to facilitate business growth and retention
- Specialize in re-engaging and converting digital drop-off leads from the contact center who abandoned their purchase journey
- Oversee the development and maintenance of strong, long-term relationships with existing customers through regular engagement and proactive service delivery
- Implement customer satisfaction initiatives and feedback mechanisms to ensure high levels of client retention
- Resolve complex customer issues and complaints, ensuring optimal customer satisfaction and loyalty
- Develop and maintain relationships with healthcare providers and other strategic partners to enhance service delivery
- Build and maintain relationships with clients for potential renewals and referrals