Learning & Development Trainer

• Collaborate with the Business Head to identify training needs for the assigned vertical (recruiters, delivery teams, sales, support, etc.).

• Design role-specific training content (PPTs, handouts, microlearning videos, quizzes, etc.).

• Deliver live online or offline training workshops – onboarding, skill enhancement, process training, etc.

• Upload and maintain learning materials on the LMS and ensure employee participation.

• Use tools like Canva, PowerPoint, ChatGPT, Google Forms, and Zoom to create engaging content.

• Track and share weekly reports on learning progress, attendance, engagement, and feedback.

• Coordinate with central L&D for standardization of materials and alignment with group-wide strategy.

• Provide feedback to the central team on improvements, learner gaps, and success stories.

• Graduate or postgraduate in any stream (HR, Training, or related background preferred).

• 1–3 years of experience in training, preferably in staffing/recruitment or sales-heavy environments.

• Strong communication and facilitation skills – confident with both live and online delivery.

• Familiarity with basic LMS operations (uploading content, generating reports, etc.).

• Comfortable using AI tools like ChatGPT for content generation and idea structuring.

• Proficient in Excel/Google Sheets and presentation/report-making.

• Highly proactive, organized, and self-driven with a regular reporting mindset.

2COMS