Senior Manager - Advisory Business Operations

Gurgaon, Haryana
Permanent
Full-time

1 day ago

Ready to shape the future of work?At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and .Inviting applications for the role of Senior Manager, Advisory Business OperationsWe are seeking a highly organized and proactive Advisory Business Operations Manager to support the effective functioning of our Global Applied Advisory practice. This role will act as a central coordinator across Sales, Delivery, Finance, Operations, and Capability teams to ensure excellence in execution, reporting, governance, and continuous improvement.ResponsibilitiesAdvisory SalesPartner with growth Ops team, dashboards and reporting- Pipeline, inflows, booking, embedment vs standalone dealFinanceF/U of weekly actions from weekly Business reviewDrive closure of f/u actions from itActivities related to Revenue, margin improvement and profitability enhancement.Advisory OperationsPartner with Ops team for related process improvementGatekeeping and enforcement of Guardrails and controlsAdvisory Playbook AdoptionUtilization managementDrive Timesheet CompliancePrepare and publish weekly utilization reportsTrack F/U of weekly update of low utilization casesSupport related governance activitiesDelivery ExcellenceOversee delivery health managementCollaborate with the Delivery Excellence team to analyze client feedback at the project level and ensure follow-up actions are tracked to closureDeal Quality AssuranceDQA Program management – Rollout, DQA Progress tracking, continuous improvement of the processAdvisory Capability & GenomeSupporting Advisory Council as per Charter planSupport creation, rollout and adoption of Advisory PlaybookPrrovide advisory skills support for Genome (weekly calls, content review)AdhocPrepare reviews, dashboards, and other reporting as requiredQualifications we seek in you!Minimum QualificationsBachelor’s degree in business, Finance, Operations, or a related field. MBA is a plus.Relevant years of experience in business operations, program/project management, or sales/advisory operations in a consulting or professional services environment.Strong analytical and problem-solving skills with the ability to synthesize information into actionable insights.Proficiency with reporting tools (Excel, Power BI, Tableau, etc.)Excellent verbal and written communication skills.Self-motivated, detail-oriented, and capable of working in a fast-paced environment with cross-functional teams.Preferred Qualifications/ SkillsStrong understanding of professional services KPIs (e.g., utilization, bookings, pipeline, revenue metrics)Prior experience in Advisory/Consulting Operations or similar roles (preferred but not mandatoryAdvanced Excel and Power Point SkillsWhy join Genpact?Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovationMake an impact – Drive change for global enterprises and solve business challenges that matterAccelerate your career – Get hands-on experience, mentorship, and continuous learning opportunitiesWork with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every dayThrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
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