Job Description of Sale Coordinator (Pest control Service Vertical).1. EVA App Support- Address and resolve any critical issues or bugs in the EVA App in coordination with the EVA support team.- Discuss program-level improvements or issues during scheduled meetings with the EVA team.- Provide support to the back-office team for using the app efficiently and resolving any queries.2. Pedio App Support- Coordinate with technicians facing login or usage issues in the Pedio App.- Ensure real-time issue resolution by staying in touch with the app support team.3. Toll-Free, Website & Online Platforms- Handle toll-free calls and coordinate with customers for service inquiries or product orders.- Maintain and share a proper call log/report regularly.- - Coordinate with the respective area manager for online product orders (e.g., from the website, TradeIndia, or IndiaMart), confirm delivery timelines, and update customers.- Manage leads from platforms like TradeIndia and IndiaMart, coordinate with customers, and aim for successful closure.4. Attendance & Reporting- Maintain and submit voucher employee attendance reports to Gauri Madam.- Share chemical usage details with the accounts team for stock and billing purposes.5. Audit & Reporting- Conduct service audits on-site and prepare detailed reports with observations and recommendations.- Coordinate with customers for audit permissions, support during inspections, and- follow-up.6. Operational Coordination- Schedule and manage meetings with sales executives, supervisors, and technical teams.- Handle complaint services by proper coordination and follow-up to ensure resolution.- Assist in technician arrangement, especially in branches facing manpower shortages.Candidate should have willingness to Travel.Interested candidates pls wAtsapp me on 8779617605 OR Mail (ref:updazz.com)
