
WFM(Kronos/Dayforce/Pro WFM/ Workforce software) - Senior
- Bangalore, Karnataka
- Permanent
- Full-time
- Support client projects leveraging deep knowledge and understanding of Time Management, Attendance, Leave Management, Labour Scheduling and other components of Workforce management processes and systems
- Work on client projects as part of a global distributed team. Ensure quality of all work outputs, timeliness and accuracy of content.
- Be recognized as a subject matter expert in one or more areas in the Workforce management domain.
- Participate in full life cycle activities (Discovery, Design, Configuration, Build, Testing, Knowledge Transfer, Migration and Postproduction Support)
- Support development of thought leadership, collateral, tools, techniques and methodologies to build and enhance Workforce management service offerings within the practice
- Management and support EY initiatives within the practice
- Drive effective client communication, cadence and build relations with client and project team counterparts across global locations. Ensure to obtain excellent feedback from the client and global project counterparts
- High integrity and commitment to work in a new and challenging environment
- Ability to manage ambiguity and be proactive
- Strong communication and presentation skills
- Cross cultural awareness and sensitivity
- High energy levels, agility and adaptability
- Open to travel nationally and internationally for client projects that are approved as per EY and country specific travel advisory guidelines.
- 6 - 9 years of relevant experience
- Minimum 2 years of experience in Workforce management (Time management, attendance, scheduling, etc.) and Payroll consulting
- Master's degree in HR or similar full time MBA/EMBA
- Post graduate degree or equivalent with a specialization in Human Resources
- Experience of working in a consulting environment on global client projects
- Demonstrated technical proficiencies in payroll; a practical/business driven approach to solving complex global Work Force Management client challenges
- Strong technical knowledge and experience of end to end Work Force Management process
- Analytical abilities and knowledge of Excel, Word and PowerPoint
- Expertise in process mapping and documentation using Visio and other tools
- Expertise in creating SOP, process documentation and work instructions
- Certification in Work Force Management
- Ability to undertake Work Force Management process review and improvement activities including the identification of process efficiencies and control effectiveness.
- Exposure to work force transformation programs enabled by technology. Led or been part of a work stream in multi work stream transformation program
- Involved in policy review, current Work Force Management assessments, vendor selections, designing payroll processes and strategies at global level, global payroll implementation support
- Hands on experience in payroll automation projects and RPA
- Experience and working knowledge of one or more global payroll platforms such as ADP (Global View, WorkForce Now), SAP, Workday, Oracle/PeopleSoft products
- Professionals who are independent, self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class support services. Apart from day-to-day activities, the candidate is expected to be involved in strategic planning to grow the team.
- Technical experts with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment
- Professionals who are willing to work in an environment of continual professional development, drive to take on new responsibilities and projects and work experiences with clients across geographies
- Support, coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that's right for you