Global Pre-Sales Specialist (Fully Remote)

CoverGo View all jobs

  • New Delhi
  • Permanent
  • Full-time
  • 13 hours ago
Job Description:Top 3 Reasons To Join Us
  • Competitive salary, strong equity and sales incentive package
  • Working on the latest tech for the insurtech market leader
  • Shaping the future of the insurance industry
About UsAt CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
  • We are a leading global next-gen insurance platform for health, life, and P&C
  • We work with insurance enterprise clients such as AXA, Bupa, MSIG, Marsh, Sun Life, Dai-ichi, and many more
  • We have been recognized as the leading insurtech company by Fortune, Financial Times, CNBC, Statista, Asia Insurance Review and many others
  • We're an international, diverse team of over 250 people with 40 nationalities and team members working remotely from all over the world
  • We are backed by reputable VC funds and strategic institutional investors
  • We have a global presence and clients in Asia, Europe, the Middle East, Africa, North America and Latin America
  • We have built one of the fastest growing insurtech ecosystems with over 100K followers on LinkedIn
  • We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You'll DoThe Global Pre-Sales Specialist will support the centralized global pre-sales function, working closely with the Global Pre-Sales Manager to manage and execute pre-sales activities across regions. This role focuses on responding to RFPs, RFIs, customer questionnaires, due diligence requests, and security/IT inquiries, while maintaining and improving standardized documentation, methodologies, and templates.
  • Support global pre-sales activities across all deals entering the pre-sales stage.
  • Own and contribute to responses for RFPs, RFIs, and other formal customer requests.
  • Complete customer questionnaires related to product capabilities, compliance, security, IT, and operations.
  • Coordinate with internal stakeholders (Security, IT, Product, Legal, Compliance, Finance) for complex or in-depth responses.
  • Maintain and continuously improve a centralized pre-sales knowledge base ensuring documentation is current, accurate, and aligned with company policies and product updates.
  • Provide first-level responses to security, IT, and due diligence questionnaires using approved standard answers and escalating complex request to relevant teams
  • Work closely with the Global Pre-Sales Manager to balance workload and prioritize opportunities.
  • Partner with Sales team members to ensure timely, high-quality pre-sales support.
  • Identify opportunities to streamline pre-sales processes and improve response efficiency.
What We Need
  • At least 2+ years of experience in pre-sales, sales operations, solutions consulting, or a similar customer-facing role for a SaaS or IT company.
  • Strong exposure to SaaS, enterprise software, or technology-enabled services is required.
  • Experience in the insurance industry is required
  • Strong experience responding to RFPs, RFIs, and customer questionnaires.
  • Familiarity with security, IT, compliance, and due diligence processes in a B2B environment.
  • Strong verbal and written communication skills with attention to detail and consistency.
  • Ability to manage multiple requests across regions and deadlines.
  • Comfortable working cross-functionally with technical and non-technical teams.
  • Understanding of common security frameworks (e.g., ISO 27001, SOC 2, GDPR) is a plus.
Why You'll Love Working Here
  • International Environment
  • Health Insurance
  • Company activities and team offsites
  • Diverse, talented and fun team to work with
  • Open communication and flat hierarchy
  • Global mobility opportunities
  • Training and development plan
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