Cloud Operations Engineer
Mimecast
- Bangalore, Karnataka
- Permanent
- Full-time
- Sustain the resiliency of critical infrastructure by diligently performing platform maintenance, ensuring optimal performance, security, and availability.
- Proactively identify and resolve infrastructure issues encompassing Linux systems in a Hybrid Cloud environment, providing swift restoration to operational status, and minimizing down-time.
- Enhance the security posture of the environment by administering IAM systems and maintaining robust host and network configurations.
- Maintain containerization platforms including Kubernetes and AWS EKS, guaranteeing stable platform for the operation of Mimecast’s microservices.
- Engage collaboratively with the team to refine operational processes, and documentation.
- Manage and maintain Observability platform such as Graphite, Prometheus, Grafana, Elastic, and LogScale, ensuring reliable monitoring, logging, and alerting functionalities.
- Provide an outstanding support experience for Mimecast’s internal Engineering teams by meeting Product and Engineering requirements for Mimecast’s Cloud Platform.
- Experience in a relevant technical role, such as Platform, Cloud Operations, or Site Reliability Engineer (SRE).
- Experience with Kubernetes (k8s) and containerization in Production environments.
- Excellent proficiency with maintaining and troubleshooting Linux Operating Systems and distributed systems at scale.
- Foundational knowledge of core infrastructure services, such as DNS, Identity Management, load balancers, web servers, etc.
- Proficiency with at least one programming or scripting language.
- A proactive attitude and a willingness to take on new challenges and deliver results.
- Outstanding communication and social skills, with an ability to connect with others to problem-solve, explain resolution etc.
- A relevant degree and/or equivalent qualifications, e.g., RHCSA, LPIC, AWS SysOps.