Professional Services Engineer
Checkmarx
- Pune, Maharashtra
- Permanent
- Full-time
- Provide consulting to customers on the design, planning, implementation, and management of successful AppSec programs and processes.
- Support customers in deploying effective secure SDLC solutions.
- Deliver direct operational support and engineering for multiple Checkmarx customers.
- Train and coach customers in Checkmarx platform utilization and best practices.
- Guide Checkmarx customers on a sustainable implementation of the Checkmarx Application Security Platform.
- Consult with enterprise customers to promote implementation strategies that will be successful, sustainable, and in line with customer goals and KPIs and that also consider the strengths and weaknesses of our existing solution(s).
- Design and document complex implementations of Checkmarx solutions with Checkmarx Support teams, Professional Services, and customers to provide a satisfactory resolution.
- Develop custom integration and automation solutions in cooperation with customers.
- Provide advanced training on Checkmarx-related topics, including integration, CI/CD implementation, language and framework use, APIs (REST/SOAP), and other advanced technical topics.
- Provide design and development feedback to R&D with regard to how customers use and deploy, as well as field experience to help shape design requirements that will alleviate challenges and problems encountered by our customers.
- Identify gaps in Checkmarx products and provide sound recommendations to resolve them, while also deriving viable workarounds that may be implemented in the field.
- Conduct code reviews with customers, providing guidance on secure coding practices using output from the Checkmarx application security testing suite.
- Document detailed best practices, lessons learned, technical problem solutions, sustainable workarounds, feature requests, defects, and other solutions so that they may be shared with appropriate teams within Checkmarx.
- Strive to be an expert on every aspect of Checkmarx and the technologies with which we integrate.
- At least 3 years of software development experience in Java, .NET, Python, or mobile. Ability to read and understand code upon first sight.
- Experience with development infrastructure products (e.g., source code repositories, build servers, bug tracking tools).
- Customer Engagement:
- Experience working with customers in technical engagements.
- Experience delivering technical training classes.
- Experience with the design and implementation of solutions according to customer technical requirements.
- Security Background:
- A background in application security (penetration testing, code review) is a significant advantage.
- Preferred Qualifications:
- An academic degree is preferred; a master’s degree and/or CISSP certification are a plus.
- Fluent in English (both written and spoken); additional languages are an advantage