Deputy General Manager - Global Network Services

Tata Communications

Pune, Maharashtra
Permanent
Full-time

1 month ago

Broad outline of the Role

The role is responsible for the below activities:

Onboarding IZO IW Partners in MECCA region
Onboarding IZO Internet Partners in India
LCM for both India and MECCA partners
Support Product team to win the deals with special customer request, including pricing, solution and Product mapping
ensure the regular ad hoc reports are done accurately and on schedule

Purpose - Broad objective of the roleSize and Scope of Role - No. of direct reportsNo Direct report for this positionSize and Scope of Role - Total team sizeMinimum qualification & experience

Bachelors Degree in engineering or business or equivalent qualification
10-15 years relevant experience in Telecommunication environment, especially experience in managing Telco partners.

Other knowledge/skills

Good understanding of Global Telecom Networks, Access Technologies
Technical and commercial knowledge
Region knowledge of access supply chain market, have good connection with the local partners in the Region
Understanding of the supply chain process in the telecom services context of quote-to-cash, involving pricing, SLA, legal and commercial terms, and conditions.
The role may be an individual contributor or may lead a small team
Good communication skills with internal and external parties
Good presentation skill to show the update of the project status

Key Responsibilities

Identify national and regional level potential IZO IW partners and competition in the region to deliver Internet service
Lead discussions and first level negotiations with potential IZO IW partners on contractual capabilities
Maintain strong relationship with Partners to improve the efficiency and cost of delivery.
Look at avenues for increasing business with key Partners through their new coverage and Product / Features.
Work with Product team to optimize the Product mapping with Partners.
Provide ad-hoc special support to CFT to improve the win rate for complicated customer request
Conduct quarterly/monthly reviews with key Partners around overall performance experience from pre-sales feasibility and cost effectiveness, delivery to post-sales support.
Lead cost optimization initiatives
Plan and provide inputs to team for jeopardy and contingency management to be able to deliver as per timelines.
Provide regular reports for Partner onboarding status

Technical CompetenciesKnowledge / Skills

Tata Communications

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