Senior Infrastructure Operation Engineering Analyst - MDM Admin

UnitedHealth Group

Hyderabad, Telangana
Permanent
Full-time

18 days ago

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.MDM (Mobile Device Management) admin is responsible for managing and maintaining the mobile device management infrastructure within an organization. Their primary role is to ensure the secure and efficient management of mobile devices such as smartphones, tablets, and laptops and for designing and implementing InTune MDM for mobile devices.Primary Responsibilities:

Installing, configuring, and upgrading the MDM software or platform used by the organization
Managing user profiles, policies, and permissions for mobile devices enrolled in the MDM system
Enrolling new devices into the MDM system and performing necessary configurations
Monitoring and managing device inventory, including tracking device status, ownership, and compliance
Implementing security measures such as enforcing passcodes, encryption, or remote wipe capabilities on enrolled devices
Configuring and deploying applications or software updates to mobile devices through the MDM platform
Troubleshooting issues related to device connectivity, performance, or application installations
Collaborating with other IT teams to integrate MDM solutions with other systems or applications
Providing user support for mobile device-related inquiries or technical issues
Staying up-to-date with industry best practices and new releases of MDM software
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Shift:

Rotational shift and rotational offs (rotational offs will be very minimal as per business requirement)
Time: 3.30 PM - 1.00 AM

Required Qualifications:

Associate degree in computer information systems or related field required, bachelor's degree in computer information systems is preferred. A combination of education, training and experience may be considered in lieu of degree
Any degree with 4+ years of experience (relevant)
Migration experience from MaaS360 to Intune
Experience in enrolling devices into an MDM system using various methods (e.g., manual enrollment or automated enrollment through DEP/VPP)
Solid knowledge of mobile device management concepts and experience with MDM platforms like Microsoft Intune, VMware AirWatch, MobileIron, or Jamf Pro (for Apple devices)
Familiarity with different mobile operating systems such as iOS, Android, Windows 10 Mobile/ Phone OS

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group

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