Non Voice Process- Airoli,Navi Mumbai

2COMS

  • Navi Mumbai, Maharashtra
  • Contract
  • Full-time
  • 6 days ago
Job Description :Exciting Opportunity for Non-Technical Graduate Freshers in a leading MNC @Mumbai-Airoli locationJob Description:Utilize knowledge in analytics and technology to enhance operational efficiency for NON VOICE processes in an MNC.Implement operational improvements for team members.Job Role:
  • Provide email and chat support to the company's clients.
  • Manage backend data for customers and upkeep reports.
  • Ensure satisfactory resolution of customer inquiries.
  • Address customer complaints and escalate them to a supervisor when necessary.
RequirementsRequirements:
  • Excellent verbal and written communication skills are mandatory.
  • Non-technical graduates from 2023 & 2024 Pass-out only.
  • Diploma and Technical (BE, BTECH, BSC, BCA) graduates are not eligible to apply.
  • Basic or good knowledge of MS Office (Excel, Word, and PowerPoint) is required.
  • Willingness to work night shifts (US shift timings).
  • All mark sheets until the last semester of graduation without any backlog/arrears, Aadhar card, and PAN card are required.
Note:
  • Candidates should reside within 30 km from Airoli.
  • Shift Timing: 5:30 pm to 3:00 am, with 2 rotational weeks off.
Benefits
  • Salary Offered : Freshers - 19650 CTC per month
  • PF
  • ESI
  • BOTH WAY CAB
  • WORK FROM OFFICE

2COMS