Specialist, Product Management
Mastercard
- Gurgaon, Haryana
- Permanent
- Full-time
- Mastercard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.
- We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise
- We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behaviour beyond their four walls and distilling actionable insights from data
- We work with financial institutions, retailers, telecommunications organizations, travel companies, and more
- Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company
- We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences
- We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results
- Translate a deep understanding of our customers’ pain points into products and solutions that drive significant customer value
- Collaborating in the product management team to design specifications for developing new products and services or their components.
- Partnering with engineering colleagues to follow robust roadmaps and adhere to timelines. This includes contributing towards work required for product readiness
- Perform assigned tasks in the product development life cycle; areas of focus may include features, benefits, ad hoc client queries and technical analysis along with implementation guidelines
- Produce product documentation including user guides, product overviews and training materials
- Build analytical solutions and conduct data related investigations as a part of product enhancement, maintenance and to address ad hoc client queries
- Manage deliverable development on product’s workstreams on across a range of requirements and problem statements
- Contribute to and/or develop analytics strategies and programs for the product by leveraging data and technology solutions to unlock client value
- Manage working relationship with client managers, and act as trusted and reliable partner
- Plan, organize, and structure own work to identify effective analysis structures to address client problems and synthesize analyses into relevant findings
- Lead team and external meetings, and lead or co-lead project management
- Contribute to the firm's intellectual capital and solution development
- Manage working relationship with client managers, and act as trusted and reliable partner
- Ensure technical success through close partnership with Technology teams
- Undergraduate degree with data and analytics experience in business intelligence and/or descriptive, predictive, or prescriptive analytics
- Experience managing clients or internal stakeholders
- Ability to analyze large datasets and synthesize key findings to provide recommendations via descriptive analytics and business intelligence
- Data and analytics experience such as working with data analytics software (e.g., Python, R, SQL) and building, managing, and maintaining database structures
- Experience in a SQL is a must
- Advanced Word, Excel, and PowerPoint skills
- Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
- Ability to communicate effectively in English and the local office language (if applicable)
- Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
- Additional data and analytics experience working with Hadoop framework and coding using Impala, Hive, or PySpark or working with data visualization tools (e.g., Tableau, Power BI)
- Experience managing tasks or workstreams in a collaborative team environment
- Experience coaching junior delivery consultants
- Relevant industry expertise