
Key Account Manager_Digital Stack_MPIN
- Delhi
- Permanent
- Full-time
- Identify, qualify, and pursue new business opportunities within the logistics industry, including supply chain management, transportation, warehousing, and logistics optimization.
- Drive the sales process from prospecting to closing for Cloud Infrastructure, Maps, Databases, Notifications, and Managed Services solutions tailored to logistics clients.
- Develop and execute customized sales strategies to meet individual logistics account needs and achieve sales targets.
- Customer Relationship Management:
- Build and maintain strong, long-term relationships with key decision-makers and influencers in logistics companies (e.g., transportation managers, supply chain directors, CIOs).
- Serve as the primary point of contact for assigned logistics accounts, ensuring client satisfaction, problem resolution, and ongoing retention.
- Regularly engage with logistics clients to understand their challenges, growth strategies, and operational goals.
- Collaborate with pre-sales engineers, solutions architects, and other technical teams to design and deliver comprehensive cloud solutions that address specific logistics challenges.
- Demonstrate how our solutions can optimize route planning, real-time tracking, predictive analytics, and inventory management for logistics clients.
- Account Planning & Strategy:
- Develop and execute detailed account plans for key logistics clients, outlining clear milestones and KPIs aligned with client objectives.
- Conduct regular business reviews with clients to assess the impact of implemented solutions, identify opportunities for further optimization, and expand business relationships.
- Stay informed on industry trends, regulatory changes, and new technologies in logistics to position our solutions effectively.
- Collaboration & Coordination:
- Work closely with internal teams such as product management, marketing, and technical support to ensure smooth implementation and ongoing success of solutions for logistics clients.
- Collaborate with customer success and technical teams to ensure seamless onboarding and post-sales support tailored to logistics needs.
- Bachelor's degree in Business, Engineering, Information Technology, Logistics, or a related field. A Master's degree or relevant certifications (e.g., AWS, Azure, Google Cloud) is a plus.
- Minimum of 5+ years of experience in enterprise sales, particularly in selling Cloud Infrastructure, Databases, Maps, Notifications, or Managed Services solutions within the logistics or supply chain industry.
- Proven success in managing complex sales cycles, securing large deals, and driving revenue growth within logistics or transportation sectors.
- Experience working with enterprise-level logistics companies, such as those in warehousing, transportation, fleet management, or e-commerce logistics.
- Deep understanding of logistics industry challenges, including supply chain optimization, transportation management, route planning, and real-time tracking.
- Strong knowledge of cloud platforms (AWS, Azure, Google Cloud), cloud infrastructure, maps, databases, and managed services as they relate to logistics use cases.
- Excellent consultative and solution-selling skills with the ability to understand logistics-specific pain points and offer targeted cloud-based solutions.
- Exceptional communication and interpersonal skills, with the ability to influence key decision-makers in the logistics and supply chain space.
- Strong negotiation skills and ability to close high-value deals.
- Result oriented and ownership driven mindset.
- Strong collaboration across cross functional team.
- Hands on experience of CRM systems like Salesforce.