Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!Job DetailsThe Operations Executive is responsible for order management, planning, and executing shipments, as well as handling customs procedures for both exports and imports. This role ensures that all tasks are completed correctly, timely, rapidly, and cost-efficiently. The Operations Executive will ensure that shipments are sent securely and efficiently while meeting the needs and expectations of customers and World Courier offices. Compliance with all relevant regulations and guidelines, particularly customs regulations for industrial service shipments, is essential. The role requires maintaining reliable transportation services and effective communication links among customers, suppliers, government authorities, and Operations/Customer Service.Responsibilities:Edit and maintain jobs (Exports/Imports) in TMS SystemPerform a "Routing Check" regarding the selection and combination of different transport models (airplane, car, train, Aerolink)Order drivers for the pickup and delivery of shipments at customer locations and freight companiesCheck collected shipments in the office and prepare them for transportBook and pre-advise shipmentsMonitor shipments during transport and respond flexibly to any deviations from the planContinuously check notes in WorldStar/TMS and handle pre-advised shipmentsCheck planned departure or arrival times of flights in WorldStar & TMS ("Post Flight Check")Verify internal debits and credits (Clearinghouse)Recognize and utilize important information (All Stations Emails, Holiday Lists, Ops-Memos, C/H Memos)Work securely with all pertinent regulations (ADR/DGR/IATA) and relevant laws and ordinancesUse and maintain available technical tools (WorldStar, TMS, OpStar, BioStar, OrgaNice, Flight Monitor)Manage the store-room (packaging, supplies, cooling media, etc.)Communicate with national and international World Courier stations/Aerolink/agentsBuild and maintain relationships with contractors/transporters (airlines, handling agents, rail, customs, government agencies, veterinarians, suppliers, etc.)Perform preliminary actions, including:Preconditioning and pre-placement of packaging materials and cooling mediaMarking and labeling shipments as per regulationsPreparing and/or procuring all necessary documentation (HWB, MAWB, import/export permits, export customs paperwork, live animal certificates, dangerous goods declarations, etc)Check transport documents as per GGVS/ADR/IATA-DGR. Carry out all customs formalities (Export/Import) through:Inspection and/or procurement of necessary paperwork for import/exportDetermining all customs and taxes, entering these in WorldStar & TMSComplete customs declarations (electronic or via the internet) at the responsible customs office (Import/Export)Load and unload packages scheduled for pickups/deliveriesCheck correctness and completeness of consignments during pickups/deliveriesConsult with dispatching on the best route available for timely delivery/pickupEnsure the House Way Bill is properly completed by the shipper and/or consigneeUse a cell phone to report on the progress or problems of deliveries and pickups, ensuring constant availabilityVerify the good order of packages and/or envelopesProvide a communication link between customers and office staffReport customer feedback immediately to operationsEnsure that all assigned tasks are fulfilled correctly and timelyMaintain excellent cooperation with team membersBe courteous with all customers and use proper language at all timesBe dependable and avoid unexcused absencesPresent a professional appearance by wearing clean clothes and maintaining a well-kept appearanceAlways follow safety protocols at workPerform additional tasks assigned by superiors that are related to the job or arise out of necessity.Requirements:Completion of education equivalent to 10+2 or higher in the Indian schooling/higher education systemExperience in logistics, cold chain, courier, or export/importAn IATA DGR certificate is preferredMinimum Skills Required:Fluency in spoken and written English, Hindi and Kannada - A MUSTProficiency in MS Office toolsKnowledge of cold chain logistics and clinical trial logistics is an added advantageWillingness to learn related software required for this roleWhat Cencora offersBenefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.Full timeAffiliated Companies Affiliated Companies: World Courier (India) Private LimitedEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
