Communication Surveillance, Compliance – NCT
- Bangalore, Karnataka
- Permanent
- Full-time
- The Compliance Department protects the Bank by advising on ethical conduct, identifying regulatory solutions, safeguarding integrity, and reputation, and promoting, in partnership with the business, a culture of Compliance. Given the increasing regulatory scrutiny and the need to implement a robust and globally consistent control framework, an effective Central Compliance function is a key component to the Department’s success.
- The position will be based in India and requires the candidate to work in APAC hours.
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
- Conduct Communication Surveillance (E-comms & Voice) for APAC.
- Assist in initial review of alert queues and perform analysis of surveillance alerts in relation to firm, employee whilst ensuring consistent delivery & service levels are maintained.
- Promptly escalating concerns within alerts to the appropriate onshore region / teams for follow up and take necessary actions.
- Reviewing and opining on alerts; emails, and other communications (i.e., voice) for potential breaches of laws, regulations, and internal policies
- Developing methodologies to identify, monitor and test areas of compliance risk whilst building and fostering close relationships with stakeholders.
- Working with Compliance Information Technology in the preparation and User Acceptance Testing of new tools, amendments to existing to ensure effectiveness and coverage of alerts.
- Additional duties are assigned.
- Compliance/regulatory experience would be beneficial.
- Degree related experience to Finance or Economics would be beneficial.
- The ability to explain complex concepts in simple and easy to understand way.
- Degree level
- English – fluency in spoken and written.
- Experience with using Surveillance tools.
- Proficiency in Data analytics and MS Office (esp. Advanced Excel + PowerPoint).
- Training and development to help you excel in your career.
- Coaching and support from experts in your team and location.
- A culture of continuous learning to aid progression.
- A range of flexible benefits that you can tailor to suit your needs.