
Project Manager 1
- Chennai, Tamil Nadu
- Permanent
- Full-time
- Respond to incoming requests from MCAPS stakeholders at the intake stage.
- Assess the complexity of requests based on established criteria and set up discovery calls to validate and scope request complexity.
- Provide consultative guidance on the content development process, standards, and compliance.
- Direct stakeholders to proper resources as necessary.
- Participate in the coordination of project assignments, evaluation resourcing needs, aid in balancing workloads, and assure the project team runs at full capacity.
- Aid stakeholders to use applicable resources to develop learner-centric content that is compliant with Microsoft standards.
- Review existing presentations and online training for quality, accessibility, and compliance prior to publication onto the learning management system.
- Use authoring tools to build and package learning materials into consumable online training.
- Engage with Employee Skilling Publishing Operations on publishing requirements and backend task execution.
- Drive and track the progress of training requests, communicate status updates to MCAPS stakeholders, and escalate and remediate issues as necessary.
- Contribute to internal process improvements and make suggestions to streamline cross-functional efficiency.
- Maintain supportive professional interactions with stakeholders to ensure clear and effective communication up to the director level.
- Foster cross-functional team collaboration to ensure the successful employee skilling initiatives.
- Communicate project status through the proper channels proving reporting, take part in program meetings and standups, documentation and Azure DevOps tickets.
- Develop shared resources including process mapping documents, checklists, templates, and PowerPoint decks.
- Own responsibility for your task assignments Contribute to the project team's cohesion and successful outcomes by helping team members and taking ownership of task assignment through to completion.