Housekeeping Supervisor

Jobstars HR Solutions

  • Malappuram, Kerala
  • Permanent
  • Full-time
  • 2 months ago
Qualifications and Skills
  • Demonstrated expertise in customer service to address and resolve housekeeping-related requests and complaints effectively.
  • Proficiency in time management to organize and prioritize tasks efficiently, ensuring timely completion of housekeeping duties.
  • Proven team leadership skills to guide and motivate the housekeeping staff towards achieving departmental goals and maintaining high standards.
  • Excellent communication skills to effectively convey instructions, feedback, and liaise with team members and other departments.
  • Strong ability in housekeeping operations to maintain cleanliness, sanitation, and organization within the assigned premises.
  • Competence in staff training to mentor and develop housekeeping staff, enhancing their skills and optimizing their performance.
  • Problem-solving skills to address operational challenges promptly and implement practical solutions efficiently.
  • Attention to detail to ensure all areas meet company standards of cleanliness, functionality, and aesthetics consistently.
Roles and Responsibilities
  • Supervise and oversee housekeeping staff, ensuring they adhere to company standards and protocols for cleanliness and sanitation.
  • Conduct regular inspections of rooms, common areas, and facilities to maintain high levels of cleanliness and functionality.
  • Coordinate housekeeping tasks effectively, streamlining operations to enhance efficiency and productivity of the team.
  • Train and onboard new housekeeping staff, fostering their development to deliver superior quality service consistently.
  • Manage inventory and order cleaning supplies as needed, maintaining stock levels and reducing unnecessary expenditure.
  • Develop and implement cleaning schedules and rotation assignments to maximize team efficiency and coverage.
  • Address and resolve client complaints related to housekeeping services promptly, ensuring customer satisfaction.
  • Collaborate with management to enhance housekeeping policies and procedures, driving continuous improvement initiatives.

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