
Technical Consultant - Dynamics CRM
- Chennai, Tamil Nadu
- Permanent
- Full-time
- Design, develop, and implement Microsoft Dynamics 365 CE (CRM) solutions based on business requirements.
- Configure and customize CRM entities, forms, views, dashboards, and business rules.
- Develop and configure Business Process Flows (BPF), workflows, and Power Automate flows to enhance business automation.
- Implement security roles, field-level security, and access control in Dynamics 365.
- Write custom plugins and workflows using C#, .NET for extending CRM functionality.
- Develop front-end enhancements using JavaScript & TypeScript.
- Integrate Dynamics 365 with external systems using Dataverse Web API, FetchXML, and Azure Functions.
- Design tables, relationships, and data models in Dataverse to ensure efficient data management.
- Query data using FetchXML and Dataverse Web API for reporting and analytics.
- Work closely with business analysts and stakeholders to understand and translate business requirements into technical solutions.
- Document technical specifications, workflows, development processes, and best practices for ongoing maintenance and support.
- 3+ years of experience in Microsoft Dynamics 365 CE (CRM) development and customization.
- Customizing Entities, Forms, Views, Dashboards, and Business Rules.
- Implementing BPFs, security roles, and access control in Dynamics 365.
- Writing C#, .NET plugins, JavaScript, and TypeScript for CRM extensions.
- Understanding Tables, Relationships, and Data Models in Dataverse.
- Working with Dataverse Web API & FetchXML for querying and integrating data.