- Supervise and oversee daily operations of the department's nursing services.- Prepare duty rosters, allot responsibilities, and manage staffing to match patient care needs.- Monitor delivery of patient care to assure adherence to hospital policy and protocols.- Provide guidance, training, and support to nursing and support staff.- Handle administrative duties such as maintenance of reports, inventories, and patient charts.- Foster a collaborative, team-oriented culture amongst the nursing team.- Liaise effectively with doctors, department heads, and other hospital staff to facilitate smooth patient care.- Handle patient complaints promptly and resolve issues to maintain satisfaction and service excellence.- Monitor usage and stock of medicines, equipment, and consumable items in the department.- Implement and follow infection control and safety protocols.- Prepare reports related to patient care, staffing, and department performance.- Support hospital initiatives for quality improvement and accreditation. (ref:biojoby.com)