Manager- Agile Coach
- Gurgaon, Haryana
- Permanent
- Full-time
- Coach and mentor Agile teams, Product Owners, Scrum Masters, and stakeholders to improve Agile maturity and delivery outcomes.
- Facilitate Agile ceremonies, workshops, and learning sessions to instill best practices.
- Partner with key stakeholders to drive the adoption of Agile values, principles, and practices aligned to Sun Life’s ways of working.
- Assess team and program-level Agile maturity and implement targeted improvement plans.
- Support the transition from project-based delivery to Value Stream–aligned structures.
- Collaborate with the Agile CoE to standardize and scale practices across squads and programs.
- Facilitate PI Planning, retrospectives, and other scaled Agile events as needed.
- Promote effective use of Agile tools (e.g., Jira, Confluence, Agile Place) for transparency and tracking.
- Total Experience: 10–12 years, with at least 3–4 years in Agile roles (Scrum Master, Agile Coach, or equivalent).
- BE/B. Tech./MCA from reputed institute.
- Proven experience in coaching cross-functional teams in Agile/Scaled Agile environments.
- Strong facilitation, mentoring, and servant-leadership skills.
- Hands-on experience with one or more Agile frameworks (Scrum, Kanban, SAFe).
- Working knowledge of Agile tools like Jira, Confluence, Rally, or Agile Place.
- Excellent communication, collaboration, and stakeholder management skills.
- Relevant Agile certifications (CSM/ PSM, SAFe Agilist, ICP-ACC, etc.).
- Agile Coaching Experience: Minimum 3–4 years as an Agile Coach and/or Senior Scrum Master, coaching multiple teams and stakeholders.
- Agile Frameworks: Strong knowledge and practical experience in Scrum and Kanban; exposure to Scaled Agile Framework (SAFe) or similar.
- Facilitation & Mentoring: Proven ability to run workshops, Agile ceremonies, and maturity assessments, and to mentor team members and leaders.
- Agile Transformation: Hands-on experience driving Agile adoption in medium-to-large organizations, preferably in distributed or cross-functional setups.
- Agile Tools Expertise: Proficiency with Jira, Confluence, or Agile Place for backlog management, reporting, and transparency.
- Stakeholder Management: Ability to influence and collaborate effectively with leadership, Product Owners, and business teams.
- Communication Skills: Excellent verbal and written communication with the ability to convey complex ideas simply.
- Change Leadership: Ability to challenge existing ways of working constructively and foster a culture of continuous improvement.
- Knowledge of DevOps practices with Agile delivery.
- Project management experience
- SPC certification.
- Understanding of OKRs (Objectives and Key Results) and linking them to Agile delivery outcomes.
- Comfort with data-driven decision-making using delivery and quality metrics.