Global Banking and Markets, Operations - Local Markets, Regional Operations Support, Analyst/Associate, Mumbai
- Mumbai, Maharashtra
- Permanent
- Full-time
Client Onboarding is responsible for facilitating the establishment and maintenance of client relationship within the firm, including, but not limited to due diligence, supporting documentation, account opening and client configuration. Client Onboarding facilitates client due diligence along with the refresh of client static data within the framework of the Compliance requirements for the Global Markets Division. The group primarily manages the accuracy of Know Your Client data for new and existing accounts through direct communication from Clients, Agent Banks & Internal business units. As a member of Client Onboarding, the individual will be instrumental in improving the efficiency and accuracy of the account opening process and configuring clients for the firm's electronic trading business across all regions and products for institutional Client services. The individual will work closely with other members of Client Onboarding and Middle Offices, as well as technology, sales traders, and compliance. Interaction with external clients required (Operations counterpart).JOB RESPONSBILITIESThe Client Onboarding and Rolling Review teams are a key part of the Client On-boarding Team. The Client Due-Diligence manages the 'Know Your Client' (KYC) checks of clients to meet Anti-Money Laundering requirements and KYC requirements per India regulations. The Rolling Review team refreshes information on selected client accounts to ensure that it remains accurate and current for AML Compliance and India regulatory obligations, offboard clients that are not adhering to regulatory obligations.
- Undertaking AML checks to ensure adherence to all Compliance policies, procedures and regulatory obligations per RBI and SEBI requirements.
- Responding promptly and knowledgeably to queries from clients, the business and other internal departments.
- Risk and issue identification and escalation
- Assisting with identifying, defining and enhancing process efficiencies which will benefit COB.
- Participating in regular meetings with Management, Compliance and Quality Assurance to maintain strong relationships across the board.
- Participating in ad hoc onboarding projects as required
- Bachelor's degree, Master's degree or equivalent in Finance, Economics, Management, Business Studies or a related discipline from a distinguished academic institution
- Deep knowledge and experience on India regulatory requirements relating to KYC.
- Ability to face auditors and inspectors relating to client on-boarding questions.
- Ability to deliver as per deadlines.
- Adhere to risk and controls.
- Strong attention to detail
- Strong communication and interpersonal skills written and oral; Confident in interaction with all levels of employees.
- Energetic and capable of multi-tasking in a fast-paced environment
- Excellent interpersonal skills and the ability to work effectively in a team-oriented setting, prioritize projects to meet tight deadlines.
- Forward thinking with the ability to assert new ideas and follow them through / finds alternative solutions and identifies clear objectives.
- Willing to continuously learn and stay updated on the changing policy requirements including industry developments related to AML.
- Capable of working per deadlines in a high volume, high-pressure environment while maintaining 100% accuracy and positive attitude
- Ability to adapt to change and new challenges.