AEM System Support Engineer

• Manage AEM environments, including installation, configuration, and deployment
• Monitor system performance and ensure platform availability
• Troubleshoot and resolve AEM-related technical issues
• Collaborate with development teams to deploy code and assets
• Perform regular maintenance tasks, such as backups and patching
• Ensure compliance with security standards and best practices
• Optimize AEM configurations for improved performance
• Provide support and training to users and stakeholders

• Proficiency in scripting languages like Bash
• Experience in AEM Dispatcher/Apache base
• Familiarity with operating systems such as Linux/Red Hat and Windows
• Experience with version control systems like Git, SVN, or Mercurial
• Knowledge of cloud platforms such as AWS, Azure, or GCP
• Familiarity with CI/CD tools like Jenkins and GitHub Runners
• Understanding of web application technologies such as HTML/CSS/JS/JSON, Apache, and CDNs
• Deep understanding of AEM architecture and AEM Dispatcher
• Experience with monitoring tools like AppDynamics and AWS CloudWatch
• Knowledge of configuration management tools like Ansible, Puppet, or Chef

• Strong problem-solving abilities to troubleshoot complex issues and find effective solutions
• Excellent collaboration skills to work closely with development, operations, and other teams
• Clear and effective communication skills to convey technical information to both technical and non-technical audiences
• Passion for automating repetitive tasks to improve efficiency
• Commitment to continuous learning and staying current with the latest technologies and trends in the field

• Understanding of security best practices, OWASP top 10, and tools for protecting applications and infrastructure
• Familiarity with database systems and SQL
• Basic knowledge of networking concepts and protocols

Quest Global