Sr. Analyst - Client Managed Services

Mumbai, Maharashtra
Permanent
Full-time

2 months ago

Nasdaq Technology is looking for a Senior Analyst Client Managed Services to join the Mumbai technology center in India. If Innovation and effectiveness drive, you forward this is the place for you!About Nasdaq!We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our success.Customer Services is an integral part of Nasdaq’s growth and success. This division's mission is to continuously improve the Nasdaq Customer experience in how they consume the Nasdaq software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Nasdaq from our competition and contributing to the net growth of our business while offering excellent career development opportunities.We are looking for candidates with a genuine desire and drive to deliver top technology solutions to today's marketsWith this position we offerJoin the FinTech Client Success organization, The Managed Services team’s main responsibility is to ensure that Nasdaq´s AxiomSL clients have the latest regulatory reporting solution implemented in their production environment. The role provides an opportunity to apply technical and fix skills whilst learning about multiple aspects of regulatory obligations imposed on financial institutions. Following technical training and certification on our CV10 platform. The Technical consultant will be assigned to specific upgrade initiatives under the supervision of a senior consultant. As time progresses and knowledge is acquired the consultant will become a main contact for the client. This position is an opportunity to join a world-leading organization specializing in the regulatory and capital markets sector of the financial services industry.Role Responsibilities -As a Senior Analyst Client Managed Services, your focus will be defining and implementing software solutions. Besides working closely with your colleagues in Mumbai location, you will also work closely with Nasdaq teams in other countries.

Help client to interpret regulatory requirements and map their internal data to required mapping requirement logic.
Be responsible for upgrading of new and existing reporting solutions for clients in CV10.
Find alternative solutions for software defects and propose technical improvements to resolve customer problems and configure environments whenever required
Connect the dots across teams—Customer Services, R&D, Product, Sales—to keep solutions aligned and on track.
Understand, analyze, plan, build, test, and deliver new custom reports as per client request.
Build and share knowledge through clear documentation, hands-on training, and collaboration.
Improve how we work by crafting and evolving our best practices.
Provide weekly updates to management.

We expect you to have: (Minimum Qualifications)

2-5 years of work experience in CV10, having knowledge on Taxonomy
2-5 years of meaningful work experience in FINTECH with a preference for exposure to Financial Services.
Strong skills in design and development.
Proficiency in Database/SQL.
Familiarity with frameworks like BASEL, COREP, FINREP, Anacredit is a plus.
Strong communication skills

Education Required: Degree qualified in Computers Science, Information Systems or other related subject area, or equivalent work experience.It would be great if you (Preferred Qualifications)

Flexibility to travel occasionally when needed.
Motivated to learn independently.
Problem-Solving ability and time management.

Does it sound like you?As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks.Come as You AreNasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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