Associate Director - GCO Enablement Team
- Gurgaon, Haryana
- Permanent
- Full-time
- Bachelor of Laws (LL. B)
- Lead multiple legal teams supporting various service lines and geographies on both client and vendor commercial contracts.
- Lead, mentor, and develop a team of lawyers in India and Argentina, fostering a high-performance, inclusive culture.
- Oversee hiring, onboarding, capability building, and career development initiatives within the team.
- Build capability and drive continuous learning, specialization, and role enrichment in alignment with global priorities.
- Oversee the execution of legal workstreams by direct reports, providing strategic guidance and removing obstacles.
- Allocate work, manage utilization, and ensure delivery aligned with SLAs, quality measures, and stakeholder expectations.
- Serve as escalation point for complex, high-risk, or non-standard matters.
- Provide coaching, performance feedback, and development support to team members.
- Drive people engagement and implement retention strategies.
- Foster a culture of innovation, inclusivity, accountability, and excellence.
- Oversee drafting, reviewing, and negotiating complex commercial contracts, including technology, licensing, SaaS, procurement, and professional services agreements.
- Assess contractual risks, regulatory exposure, and data protection implications (GDPR/CCPA).
- Provide strategic, business-aligned legal advice to internal stakeholders across global markets.
- Maintain high standards in legal accuracy, risk management, and commercial pragmatism.
- Maintaining an understanding of the impact of changes in EY policies, organizational structure, and procedures.
- Develop and refine policies, processes, SOPs, templates, and contracting playbooks to improve efficiency and consistency.
- Accelerate adoption of digital, analytics and AI capabilities across functional processes and creating the culture of innovation, transformation, and adaptation of technology to enhance the service delivery.
- Define end-to-end delivery models to optimize work allocation, minimize hand-offs, and enhance time-zone coverage.
- Establish and define end-to-end delivery enablers that prioritize optimized delivery from the right team/location that minimizes hand-offs and allows maximum time zone coverage.
- Adoption of methodologies for achieving delivery excellence with structured KPIs and governance.
- Build strong, trust-based relationships with global stakeholders, internal clients, and senior leadership.
- Communicate progress, risks, challenges, and benefits to relevant leadership groups.
- Proactively address stakeholder feedback to enhance service delivery and client satisfaction.
- Represent the GCO Enablement function in cross-functional forums, problem-solving discussions, and governance reviews.
- Unquestionable integrity, ethics, and professional values.
- Experience managing and developing high-performing teams, including hiring, performance management, compensation decisions, and talent development.
- Proven leadership skills with the ability to inspire, motivate, and drive performance.
- Strong analytical and problem-solving abilities with an innovative mindset.
- Excellent communication (written and oral) and stakeholder-engagement skills.
- Ability to simplify complex legal concepts for diverse audiences.
- High cultural intelligence and ability to thrive in a global, virtual environment.
- Advanced negotiation skills, including experience with major technology vendors (IBM, Microsoft, SAP, etc.).
- Strong organizational capability, attention to detail, and execution discipline.
- Service-oriented mindset with the ability to deliver high-quality outputs under tight deadlines.
- LL. B/Law graduate with 15+ years of post-qualification experience, including 5+ years in leadership or people-management roles.
- Hands-on experience negotiating complex technology and commercial contracts.
- Strong knowledge of privacy and data protection laws (GDPR, CCPA).
- Demonstrated ability to manage global stakeholders and cross-border teams.
- Excellent interpersonal, analytical, and communication skills.
- A Team of highly qualified legal professionals with energy and enthusiasm to learn new things in this fast-moving environment.
- An opportunity to be a part of a global organization and interact with attorneys and business team across the globe.