Assistant Manager - Revenue & Reservations

Accor

  • Udaipur, Rajasthan
  • Permanent
  • Full-time
  • 27 days ago
  • Apply easily
Company DescriptionRaffles Udaipur opened in 2021, its ornamental gardens, tumbling fountains and stately Indo-Saracenic architecture describing a love story between India and the West. Set on a 21-acre private island rich with birdlife and exotic flora and fauna, this contemporary reimagining of a country mansion is the first Raffles hotel in India.Just 20 minutes from the airport, Raffles Udaipur spans a private island and serene lakeshore. Begin your journey with a graceful boat ride, guided by migratory birds. Discover 137 rooms and suites, 10 dining experiences, two pools, wellness rituals, and the timeless care of the Raffles Butler.Job DescriptionWe are seeking a detail-oriented and analytical Assistant Manager - Revenue & Reservations to join our team in Udaipur, India. In this role, you will be responsible for optimizing revenue and managing reservations to drive financial performance while ensuring excellent customer service.
  • Develop and implement revenue management strategies to maximize hotel occupancy and revenue
  • Analyze market trends, competitor pricing, and demand patterns to make informed pricing decisions
  • Manage and oversee the reservations process, ensuring efficient handling of bookings and inquiries
  • Generate and analyze performance reports, providing insights to senior management
  • Collaborate with sales, marketing, and front office teams to align revenue strategies
  • Monitor and evaluate the effectiveness of revenue management tactics and adjust as needed
  • Ensure compliance with revenue management policies and procedures
  • Train and mentor team members on revenue management principles and reservation best practices
  • Respond to customer inquiries and resolve issues related to reservations and pricing
  • Stay updated on industry trends and implement innovative revenue management techniques
Qualifications
  • Bachelor's degree in Hospitality Management, Business Administration, or related field
  • 3-5 years of experience in hotel revenue management and reservations
  • Proficiency in revenue management systems and Property Management Systems (PMS)
  • Strong analytical skills with the ability to interpret data and make strategic decisions
  • Advanced knowledge of Microsoft Office Suite, particularly Excel and PowerPoint
  • Excellent communication skills, both verbal and written
  • Proven experience with pricing strategies and yield management
  • Strong customer service orientation with the ability to handle complex situations
  • Detail-oriented with excellent organizational and time management skills
  • In-depth knowledge of the hospitality industry and current market trends
  • Revenue Management certification preferred
  • Ability to work in a fast-paced environment and adapt to changing market conditions
  • Demonstrated leadership skills and ability to work effectively in a team
Additional Information
  • An opportunity to be with world’s preferred hospitality company
  • Captivating and rewarding experience working alongside passionate professionals
  • Range of exclusive Heartist Benefits
  • Develop your talent through learning programs by Academy Accor.

Accor

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