key account manager

Randstad

  • Mumbai, Maharashtra
  • Permanent
  • Full-time
  • 13 days ago
job detailsWhat you'll do?
  • Maintaining relationships with the existing users through multiple channels like
mailers and phone calls and sharing knowledge with them on product updates,
new listings, etc.
  • Reviewing product penetration for the assigned users and deepening the existing
relationships by cross-selling other product and services ...
  • Becoming familiar with the competition to stay ahead of them.
  • Working closely with the marketing team to spread campaigns to the user base(
Targeted set)
  • Keeping a continuous check on trading volumes for the allocated user-set, taking
immediate steps in case of any drop in the volumes.
  • Acting as a bridge to pass on Customer Feedback to internal stakeholders so as
to bring in any key product changes.
What you'll bring?
  • Minimum 2 years experience in Relationship Management for Investment related
products like Mutual Funds /Life Insurance /General Insurance/ PMS/Fixed
Income Products.
  • Have a business-first mindset while speaking to customers
  • Strong communication skills (both verbal and written) with customer service
orientation
  • Good Analytical skills
  • Self-driven and highly ambitious
  • Results-oriented & the ability to handle pressure
  • Understanding of KYC requirements & Anti-money Laundering policies is critical
  • Knowledge of financial markets, products & competitor oSerings to assist in
meaningful dialogue with clients show more

Randstad