Executive - Customer Support - Gaming (0-5 yrs) Bangalore (After-Sales/Customer Service)

Futurerole Inc

  • Bangalore, Karnataka
  • Permanent
  • Full-time
  • 2 months ago
Process: Gaming - Qualification: PUC minimum - Salary: freshers- 20K CTC, 17k take home - (no sales, no Target)- Experienced - 29K CTC, 24k Take home- Languages: English + HindiOr- English+ Any 2 south indian language- 6 days working & 1 day rotational week off- Shift timing: 8am to 8pm(any 9 hours) for female - 24/7 for male- Both male & female can apply- Age: upto 30Responsibilities:- Responding to customer inquiries and resolving problems in a professional and timely manner- Assisting customers with product information, ordering, billing, and account inquiries- Providing technical support for software, hardware, and other products- Ensuring customer satisfaction and maintaining a high level of customer service- Recording and maintaining accurate customer records and information- Collaborating with other departments to resolve customer issues- Identifying and escalating complex issues to the appropriate teams- Keeping up-to-date with product knowledge and industry trends- Contributing to the improvement of customer support processes and procedures (ref:updazz.com)

updazz .com

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