Procurement Lead (OPEX)

  • Mumbai, Maharashtra
  • Permanent
  • Full-time
  • 10 hours ago
Why Join Us?At Reliance Foundation Hospitals, we dont just treat patients we transform lives. As one of Indias most advanced quaternary care hospitals, we are redefining healthcare delivery through compassion, innovation, and operational excellence. This is your opportunity to be part of a purpose-driven institution that blends cutting-edge technology with a human touch. RFH also is in a phase of expansion and will expand its footprint by adding more beds in various parts of the country. about RFH.Stay updated with the latest Job Opportunities, Exclusive Updates and Life@RFH. Join us in redefining healthcare with compassion and innovation.Job Title: Senior Procurement Manager (CAPEX)Reporting To: Head ProcurementLocation: MumbaiRole PurposeLead end-to-end OPEX procurement for hospital operationscovering clinical consumables, lab reagents (including reagent rental models), non-medical consumables, and critical services (FM, security, housekeeping, F&B, laundry, waste management, utilities, IT/SaaS, AMC/CMC, RCM, etc.). Deliver best value through TCO, service excellence, and governance, ensuring continuity of patient care, compliance, and cost efficiency.Key Responsibilities1) OPEX Strategy & Category Management
  • Own the OPEX sourcing roadmap across categories: clinical consumables, disposables & PPE; lab reagents & controls; pharmacy trading items; CSSD chemicals; imaging & OT consumables; facility management; biomedical waste; linen & laundry; F&B/cafeteria; security; pest control; patient transport; utilities (power, water, diesel, medical gases); IT/SaaS; HR/outsourced manpower; insurance/TPA/RCM services; printing & stationery; repairs & maintenance.
  • Develop category strategies with TCO & should-cost models; optimize contract coverage, volume leverage, and standardization.
  • Structure rate contracts, blanket POs, catalogs/punchouts, and VMI/consignment where feasible.
2) Sourcing, Bids & Contracts
  • Run RFI/RFP/RFQ and e-tenders; conduct technical-commercial evaluations with clinical, nursing, labs, pharmacy, biomedical engineering, FM, and IT stakeholders.
  • Negotiate pricing, credit terms, delivery schedules, SLAs, KPIs, penalties/credits, and price-protection/escalation clauses.
  • Draft and manage contracts/MSAs/SOWs, including AMC/CMC for OPEX services and reagent rental/placement agreements.
3) Service & Supply Assurance
  • Ensure no stockouts of critical A/B class items; maintain service continuity with dual sourcing and buffer strategies.
  • Align replenishment policies: minmax, EOQ, safety stocks, lead-time optimization; collaborate with stores for inventory accuracy and FEFO/FIFO.
  • Govern SLA adherence (uptime, response/resolve times, cleanliness scores, food safety, turnaround times).
4) Financial & Commercial Rigor
  • Deliver savings/cost avoidance, improve payment terms, and reduce working capital via inventory turns, consignment/VMI, and demand consolidation.
  • Manage price revisions, indexation, and budget adherence; partner with Finance on PO/GRN accuracy, GST compliance, vendor reconciliation, and accruals.
5) Compliance, Quality & Audit Readiness
  • Ensure compliance with applicable standards/regulations: NABH/NABL, CDSCO (where applicable for consumables/devices), Biomedical Waste Management Rules, FSSAI (for F&B), Fire & EHS, AERB (for radiology consumables), and hospital SOPs.
  • Maintain complete documentation: approvals, tender files, evaluation matrices, contracts, service reports, SLA dashboards, audit trails, COAs/COCs/MSDS, vendor licenses & insurances.
  • Enforce ethical procurement, anti-bribery/COI declarations, and segregation of duties.
6) Digital, Data & Process Excellence
  • Leverage SAP MM/Ariba/SRM/e-Procurement for workflows, catalogs, POs, and contract management; lead catalog enablement and automation.
  • Build OPEX dashboards: spend cube, category-wise savings, cycle times, fill rates, stockout incidents, supplier scorecards, and SLA compliance.
  • Drive continuous improvement: SOP refresh, e-auctions, standardization, and demand rationalization.
7) Stakeholder & Vendor Leadership
  • Lead a team of category buyers/analysts; coach for negotiation, analytics, compliance, and healthcare category depth.
  • Manage executive stakeholders (COO, Clinical Chairs, Nursing, Quality, FM, IT, Finance, Legal) and strategic suppliers; perform QBRs, PIRs (post-implementation reviews), and corrective action plans.
Qualifications & Experience
  • Education: Bachelors degree (Engineering/Science/Commerce); MBA/PGDM in Supply Chain/Operations preferred.
  • Experience: 1015+ years in procurement; deep OPEX exposure in hospitals/healthcare or related (medical consumables, lab diagnostics, FM/IFM, outsourcing, shared services).
  • Proficiency in contracting/tendering, SLA design, e-auctions, and SAP MM/Ariba.
  • Strong understanding of NABH/NABL, CDSCO classifications, FSSAI, BMWM Rules, EHS/Fire, and internal controls.
Core Competencies
  • Category Strategy & Supplier Relationship Management (SRM)
  • Advanced Negotiation & Commercial Structuring
  • Service Management & SLA Governance
  • Inventory & Replenishment Optimization
  • Financial Acumen (TCO, should-cost, working capital)
  • Risk Management & Business Continuity
  • Data Analytics & Digital Procurement
  • Team Leadership & Stakeholder Influence
  • Compliance, Documentation & Audit Discipline
Behavioral Expectations
  • Patient-first, operations-centered decision-making
  • Integrity and transparency; zero tolerance for compliance lapses
  • Bias for action, proactive risk mitigation
  • Collaborative, solutions-oriented communication with clinical and non-clinical teams
  • Continuous improvement mindset, data-driven

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