Field operation supervisor

Easyfix handy Solutions India Pvt. Ltd

  • Chennai, Tamil Nadu
  • Rs. 5,50,000 per year
  • Permanent
  • Full-time
  • 2 months ago
Job Title: Field Operations SupervisorLocations: Bengaluru, Hyderabad and MumbaiLanguage: Tamil, Telugu, Malayalam, Kannada, or Marathi (ex. Hindi and English as per theregion)Shift: Morning Shift (Flexible Hours)Experience: Minimum 01 year (relevant field)Company Overview:Easyfix Handy Solutions India Pvt. Ltd. is a trusted name in providing professionalhandyman services across India. We are committed to delivering excellence, innovation,and reliable solutions to our customers. Join us in creating a transformative impact in thehandyman service industry.Role Overview: As a People Trainer - City Manager, you will play a vital role indeveloping and enhancing the capabilities of our technician workforce. This role combinestalent sourcing, skill training, and operational alignment to ensure our teams meetperformance metrics and deliver top-notch services. You will be the cornerstone inensuring seamless operations across hotspot cities and maintaining service excellence.Key Responsibilities:1. Training and DevelopmentSourcing and Onboarding: Identify, source, and onboard technicians with the rightattitude and skills to join the Easyfix team.Training on Core Values: Foster a culture of commitment, strong work ethics, anda focus on fulfilling key metrics.Upskilling: Design and conduct training sessions to address skill gaps and providetechnicians with the tools and knowledge to upgrade their expertise.2. Day-to-Day OperationsMonitor and address service cancellations, ensuring quick follow-ups to close tasksthat are out of the turnaround time (TAT).Collaborate with various team members to identify and resolve issues in hotspotcities, ensuring smooth service delivery.3. Team Coordination Work closely with cross-functional teams, including project managers, supplymanagement, backend, and operations teams, to ensure alignment and efficienttask execution.Qualifications and Skills:Bachelor's degree in a related field (preferred).Proven experience in training, operations management, or team leadership roles.Strong communication, interpersonal, and problem-solving skills.Ability to multitask and work in a fast-paced environment.Proficiency in using operational tools and platforms for tracking and reporting.Why Join Us?Be part of a dynamic and innovative organization.Opportunity to lead impactful initiatives and shape team growth.Work in a collaborative environment that values growth and development.

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