Onboarding and Scheduling Specialist

• Set up Microsoft (MS) accounts for new radiologists to ensure access to the companys tools and systems.
• Provide access to essential platforms, including New Lantern, QuickBooks, and RingCentral to ensure radiologists can perform their tasks efficiently.
• Financial Setup:

• Send new radiologists instructions for setting up direct deposit to facilitate prompt and accurate payment processing.
• Ongoing Support:

• Provide additional support during the onboarding process, answering any questions or resolving issues related to the setup of their accounts, tools, or systems.
• Scheduling Support

• Create staffing schedules based on physicians availability. Continuously communicate with the radiologist to fill in holes in the schedule. Willing to learn the intricacies of Qgenda, a physician scheduling software, and how to best schedule multiple providers for multiple facilities based on privileges, credentials, state licensing, etc.

• Notify the team member via email to request the addition of new facilities as additional insured on malpractice policies.
• Operational Details:

• Gather and communicate service schedules for new facilities and ensure these details are captured and updated in Qgenda(scheduling software) to support effective scheduling and service delivery.
• Credentialing & Licensing:

• Identify the assigned radiologists for new facilities and initiate the credentialing process, ensuring all necessary paperwork and requirements are completed on time.
• Maintain strong communication with credentialing teams to ensure all licensing and credentialing processes are followed up on and completed promptly.

• Bachelors degree in Business Administration, Healthcare Management, or a related field (preferred).
• Excellent written and verbal English communication skills.
• 2+ years of experience in onboarding, human resources, or administrative support roles, preferably in healthcare or radiology.
• Strong proficiency in Microsoft Office Suite (MS Word, Excel, PowerPoint, etc.).
• Excellent communication skills, both written and verbal, to coordinate effectively with internal teams and external stakeholders.
• High attention to detail and the ability to manage multiple tasks and deadlines.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Problem-solving skills and the ability to manage challenges in a fast-paced environment.
• Knowledge of healthcare credentialing processes is a plus.

Expertia AI Technologies