Officer/Sr. Officer - Dispatch
- Daman & Diu
- Permanent
- Full-time
- Dispatch Planning & Execution:
- Plan and execute dispatches of finished goods (domestic/international) as per schedule.
- Coordinate with production, QA, QC, and warehouse teams to ensure readiness of materials for dispatch.
- Create and process outbound delivery orders in SAP (MM/SD Module).
- Arrange logistics based on the delivery schedule and transportation requirements.
- SAP System Handling:
- Create and manage delivery notes, packing lists, invoices, and other dispatch-related documents in SAP.
- Maintain accurate stock entries, batch traceability, and movement types in SAP.
- Update and monitor delivery status, stock availability, and GR/IR reports in SAP.
- Generate dispatch-related MIS reports from SAP and Excel.
- Documentation & Compliance:
- Ensure all dispatch documents (invoice, COA, BRC, waybills, e-way bills, etc.) are prepared and verified.
- Ensure dispatch activities comply with GMP, GDP, and other regulatory norms.
- Coordinate with QA for product release and documentation prior to dispatch.
- Coordination & Communication:
- Liaise with transporters, CFA agents, and logistics partners for timely delivery.
- Communicate with the sales team and customers on dispatch status and delivery timelines.
- Handle customer queries related to dispatch, documentation, and delivery issues.
- Inventory Management:
- Monitor stock levels of finished goods and packaging materials.
- Reconcile dispatch stock against physical stock regularly.
- Support in stock audits and cycle counts as required.
- Strong knowledge of dispatch operations and pharma logistics
- Proficient in SAP transactions related to dispatch and inventory
- Good communication and coordination skills.
- Familiarity with regulatory guidelines like GDP, GMP, and documentation control.