Role and Responsibilities Understanding and providing assistance in satisfying customer needs & queries about products, prices and services Advising customers on product ranges best suited to their needs Achieving the sales target and focus on increasing sales by using advanced sales techniques Focusing on Up selling/ Cross selling Maintaining customer relationships in order to build long term brand loyalty Handling new launches, promotion of products and visual merchandising Ensuring stock replenishment always Maintaining general cleanliness, hygiene standards and visual displays Implementing CRM at the store level and providing relevant feedback Coordinating with Customer Care Centre for after sales service Generating Daily Sales Report Following all company procedures in ordering, cash handling and other common practices.