Customer Support

Bolster Legal

  • Bangalore, Karnataka
  • Rs. 25,000 per month
  • Permanent
  • Full-time
  • 2 months ago
Company OverviewBolster Legal is a leading provider of virtual paralegal services and on-demand litigation support to law firms and solo attorneys in the US. We offer high-quality legal support services at affordable prices, utilizing a team of qualified professionals and advanced technology. Our services include client intake management, virtual paralegal services, litigation support, medical record retrieval, deposition summaries, legal research, e-discovery, finance, IT services, and digital marketing solutions.Job OverviewWe are seeking a Customer Service Representative to join our team at Bolster Legal. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position based in Bangalore Urban, Karnataka, India.Qualifications and Skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced and dynamic environment
  • Strong problem-solving skills
  • Attention to detail and accuracy
  • Good computer literacy, including proficiency in data entry
  • Ability to multitask and prioritize workload
  • Previous experience in customer service is a plus, but not required
  • Fresher: Less than 1 year years of experience
  • Residence located in Bangalore Urban, Karnataka, India
  • Employment type: Full-Time
  • Skills: Chat, Working Experience, Etiquette, Data Entry
Roles and Responsibilities
  • Provide excellent and timely customer service to clients via chat, email, and phone
  • Address client inquiries and resolve any issues or complaints in a professional and efficient manner
  • Maintain a high level of product knowledge to effectively assist clients
  • Handle data entry tasks accurately and efficiently
  • Collaborate with other team members and departments to ensure customer satisfaction
  • Follow company policies and procedures
  • Achieve and exceed departmental targets and goals
  • Maintain a positive and professional attitude at all times

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