TAMIL Expert /Virtual Round/Delhi -@7068408796

Sana Search International

  • Gurgaon, Haryana
  • Rs. 35,000 per month
  • Permanent
  • Full-time
  • 2 months ago
Job Description:Voice Process dayshift-6days@Gurgaon@7068408796Customer support executive 6 days working,1 rotational offSalary 35K in handInterview HR Round Opscv4voiceprofile@gmail.comKey Responsibilities: * Customer Assistance: Respond to customer inquiries, resolve issues, and provide outstanding service through various communication channels, including phone, email, and chat.
  • Order Management: Efficiently manage customer orders, track shipments, and ensure on-time delivery.
  • Product Knowledge: Stay up-to-date with Flipkart / Amazon product offerings and provide information to customers regarding products, services, and promotions.
  • Problem Solving: Investigate and resolve customer concerns or complaints, demonstrating empathy and professionalism in every interaction.
Required Skills: * Excellent Communication: Proficient in English with strong verbal and written communication skills.
  • Customer-Centric Approach: A passion for helping people and the ability to empathize with customers needs.
  • Problem-Solving Skills: The ability to think critically, analyze situations, and find effective solutions.
  • Adaptability: Willingness to learn, adapt to new processes, and embrace change.
Qualifications:
  • High school diploma or equivalent.
  • Previous customer service experience is a plus but not required.
  • Freshers are welcome to apply.
Perks and Benefits:
  • Competitive compensation.
  • Work from the comfort of your own home.
  • Extensive training and support.
  • cv4voiceprofile@gmail.com
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