Assistant Manager, Bid Support

• Develop and submit consistently high quality, compliant, customer-focused bid responses for RFIs/RFPs, proposal presentations and clarifications, within allocated time.
• Demonstrate a strong individual ability for proposal/business writing, understanding of proposal themes and flow of information, proactive approach to baselining an RFP response, JLL business understanding, eye-for-detail for any gaps and errors, ability to develop impactful presentations, and incorporate graphic design inputs – to finalize bid-related output.
• Develop / update / maintain proposal baseline repositories – structured as per a logical taxonomy and content type and ensure processes for easy search and retrieval for the required proposal/topic at hand.
• Understand the various business sectors applicable for JLL and the proposal components for each sector (commercial/workplace, industrial, residential, hotels and retail).
• Where required, undertake research on customer and opportunity, and gather competitive information to feed into bid-evaluation process and responses.
• Engage with all organisational SMEs to ensure that their inputs are received, well understood, and incorporated in a timely manner. Utilize these SME inputs to keep the baselines constantly updated.
• Work with and obtain necessary information across business lines, regions, functional teams and SMEs to complete JLL presentations and baselines.
• Champion proposal best-practice; assist with driving consistency across all documents in accordance with JLL corporate standards & templates and revise necessary standards to fit region and client specific demands.
• Enhance visual impact of bid responses / presentations and work with graphic designers to create, edit, proof-read, and review graphics as needed.
• Ensure alignment to governance protocols, internal processes, trackers, update calendars and document control guidelines to maintain the required content in a logical manner.
• Undertake end-to-end responsibility of managing and maintaining repositories of business metrics, past bids, case studies, and varied other content type on JLL digital systems and platforms such as SharePoint sites.
• Manage multiple assignments simultaneously, while working both independently and with other proposal professionals

• Manage a team of varied proposal related skills and levels, and assume full responsibility of hiring, grooming, training them and running regular knowledge sharing sessions for their constant learning and development.
• Undertake the responsibility of day-to-day work allocation, ensuring team’s full utilization and efficiency metric, timely closures of their projects, and delivery to stakeholders.
• Ensure apt stakeholder communication by the juniors – whether written or verbal
• Showcase the ability to hold crucial conversations and productive feedback discussions – both regular and year end
• Take accountability of employee engagement and support their ambitions, while delivering on organizational objectives

• Deliver impactful, client-focused, and well-written bid responses and content
• Display an in-depth understanding of JLL’s various business lines and our business model
• Ability to generate novel ideas, drive content improvement/development initiatives, display proactiveness, ownership of individual tasks, and ensure closure/project deliveries in strict timelines
• Teamwork, timeliness, quick learning, resourcefulness, ability to ideate – would be the key traits
• Should be open to support during peak hours or after-office hours to contribute towards critical client submissions
• Develop a high performing team with the ability to respond to varied stakeholder requirements – in a dynamic work-environment, usually across different time zones
• Ability to assess stakeholder expectations and nuances, a mature outlook towards stakeholder communication, and delivering on the mutually agreed objectives and timelines without fail

• Proposal Writing and Management
• Content/knowledge Management, Use of Digital Platforms
• Stakeholder Communication
• Team Management
• Excellent written, verbal and interpersonal Communications skills

• To present and discuss ideas, plans, viewpoints effectively with all levels of staff including business and technical stakeholders
• Formal business writing ability is a must; will be required to write or edit varied content types – for JLL leadership and JLL clients
• Tailored communication methods and styles, that allow for effective engagement with specific members
• Understanding of the Graphic Design space and it’s potential impact on output
• Methodical and problem-solving approach to work
• Ability to critically understand and analyse content, and derive logical conclusion, w.r.t., its comprehensiveness, aptness and sufficiency for answering the key questions
• Ability to operate in a dynamic environment
• Strong sense of ‘client servicing’
• High attention to detail
• Process orientation

• Post-Graduate, with excellent academic credentials
• 10-15 years of experience from a professional services firm, including a minimum of 5 years of independent proposal writing experience, and a minimum of 5 years of team management experience

Jones Lang LaSalle