
Account Manager
- Gurgaon, Haryana
- Permanent
- Full-time
5 mCHF from existing accounts and strong growth potential, the position requires a strong balance of commercial acumen, technical understanding and customer relationship building.Key responsibilities:
- Manage and expand strategic accounts across India and the Middle East.
- Develop and execute account plans, mapping stakeholders and building long-term customer relationships.
- Achieve annual sales targets and drive consistent revenue growth.
- Identify new business opportunities in protein-based therapy and cell and gene therapy.
- Negotiate contracts, pricing and long-term supply agreements.
- Maintain accurate sales forecasts and ensure accountability for revenue performance.
- Partner with technical, product management, marketing, and operations to deliver customer-centric solutions.
- Promote Lonza’s Cell Culture Media solutions and coordinate with other value chains/platforms as needed.
- Act as a customer advocate, ensuring best-in-class delivery and resolution of issues.
- B.S. or B.A./ MSc (Preferred)
- English and Local Language depending on region / country should be business fluent.
- Product Knowledge, Industry and Market, Applications / Workflows, Competition, Account / Customer, Tools and Resources
- Effective Communication, Priority Management, Accountability, Teamwork, Results-Driven, Strategic Thinking, Lonza Core Values .
- Maintenance of quality systems and cGMP compliance for the business by ensuring compliance with processes, procedures and instructions for all activities.
- Is knowledgeable and complies with all pertinent safety policies, rules and regulations.Ensures that all team members comply with safety rules and regulations