Vice President - Quality Engineering & Transformation

• Define and execute process improvement and transformation strategies aligned to business priorities
• Design and implement robust, scalable, and cost-effective quality assurance frameworks
• Drive adoption of digital and automation-led QA models to enhance efficiency and accuracy
• Develop best practice frameworks and reusable solutions for common business challenges
• Build diagnostic toolkits and support solutioning for new and existing business opportunities

• Deep expertise in process improvement methodologies such as Lean, Six Sigma (Black Belt / Master Black Belt preferred)
• Proven experience in Quality Engineering / Quality Assurance / Process Excellence within large, complex service environments
• Demonstrated ability to drive large-scale transformation and continuous improvement programs with measurable business impact
• Strong understanding of quality frameworks and standards (ISO, COPC) and audit/compliance requirements
• Familiarity with transaction monitoring, quality control operations, and performance metrics

GlobalHunt