Sr. Administrator, BXT
- Hyderabad, Telangana
- Permanent
- Full-time
Employee case management (SIM-T/mailbox)
- Process reimbursement benefit adjudication for the documents which are in Arabic
- Process manual enrollment/withdrawal (Validate the Mandatory documents which are in Arabic)
- Process vendor & payroll reporting
- Perform audits and control checks
- Demonstrate Bias for action by timely completing the assigned benefits processes with 100% accuracy.
- Demonstrate Customer obsession by addressing employee queries received via email or tickets with SLA and provide accurate resolution to employee issue.
- Demonstrate Ownership by highlighting any potential risk issues and challenges that may cause impact to our employees.
- Demonstrate Ownership by reviewing process documentation and making updates on a regular basis.
- Provide required support to SME/Team Manager for Dive deep into data and benefits stats reporting.
- Liaise with internal (support teams like Payroll, Employee resource center, Exits, On boarding team etc.) and external stake holders (Insurance vendors) for resolving employee queries and complete administrative processes.
5 days work from office - as per Amazon policy effective 2nd JanBASIC QUALIFICATIONSBachelors Degree in Arabic Language.
Any certification in Arabic.
2+ years experience in any Arabic firm or collegePREFERRED QUALIFICATIONSBachelors Degree in Arabic Language.
Any certification in Arabic.
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