Community Success Intern
Cloud Counselage
- India
- Training
- Full-time
- Interacting and assisting members
- Design and conduct community success activities
- Prioritize and manage many open cases/tasks
- Critically review existing product and processes with the goal of constant improvement
- Analyse the member activities and queries
- Recommend improvements in processes and systems based on the analysis
- Improve member references by writing and maintaining documentation
- Assist in planning, co-ordinating community activities
- Help draft/create success stories
- Data Analysis
- Good analytical skills and problem-solving skills
- Good communication skills
- Knowledge of CRM & ticketing systems will be an advantage
- A graduating student in the field of Data Science
- Diploma in a related field
- Working knowledge of MS Office tools
- Internship Certificate
- Exposure to different software and applications
- Opportunity to learn new tools
- Mentorship from Industry experts
- Career Guidance
- Work from Home & Flexible working hours