Technical Specialist

HCLTech

  • Noida, Uttar Pradesh
  • Permanent
  • Full-time
  • 13 days ago
DesignationTechnical SpecialistNo. of Positions1Experience2.5-5 YearsSkill (Primary)Data Center-DC Converged-DC Virtualization (x64)QualificationB-TechJob Description (Posting).Job description for Windows /VMware Admin: 1. Minimum 8 years of Windows Administration experience with 6 years of hands-on experience and proficiency in managing and maintaining a medium/large environment (at least 500+ Servers) 2. At least 5 years experience in Windows3. At least 4 years experience in VMware 4. Installing, configuring and maintaining Win2K, Win2K3 ,Win2K8 Servers and Win2K16 Servers. 5. Working experience on Windows patching and troubleshooting.6. Working experience on windows performance troubleshooting.7. Working experience windows file servers, DFS servers , share and NTFS permission.7. Working experience of on Installation, Configuration and Troubleshooting of MSCS. 8. Advance Level knowledge of VMware Switching and vlan, NIC Teaming, Security policies.9. Working experience on Upgradation of ESX server from 4.0 and 5.0.10. Troubleshooting experience on ESX servers using Command Line is must.9. Working experience on VMware Consolidated Backup, Update Manager, Enterprise Converter.10. VMware ESX Management, Patching and Troubleshooting.11. Troubleshooting Hardware, OS & AD related issues12. Experience in working with FC SAN is essential. Added advantage knowledge on ISCSI, NAS.12. Experience in working with Blade and Chassis is essential. Must have the knowledge on Cisco UCS and HPC7000.6. Should have good communication and customer interaction skills. 1. Must have aptitude and attitude to learn / work on new technologies. 2. MCSA / MCSE or MCITP is a must. In addition, he should be a VCP as well.DESIREABLE SKILLS OR EXPERIENCE:1. MCSE, MCSA, or other relevant technology certifications highly preferred2. Experience with Microsoft and/or 3rd party clustering technologies3. Knowledge on PowerShell scripting (Advantage)4. Previous experience with patch management and deployment tools5. Demonstrated experience participating in Root-Cause Analysis efforts6. Bachelor's degree preferred, but not requiredCandidate primary responsibilities: 1. Candidate must be taking care Day to day operations for incident, Problem, Asset and Knowledge Windows Server 2003/2008/2016 Setup/install/admin/clustering/File Services\\Security\\Troubleshooting1. Basic knowledge with NAS/SAN. 2. Continue to guide team members for escalation/complicated cases 3. More focus on Automation, Case trend analyse and Service improvement plan. 4. Prior experience in handling Datacentre operations is must and Global exposure, VMware/RIM Knowledge in large environments would be preferred. 5. The Candidate should be flexible and willing to work in 24/7 shift. 1. Must work all the shifts. Candidate should have managed more then 20+ and should be able to manage a Team of 20+ resources. (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases

HCLTech

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