Lead Engineer (.NET Core) - L2 Support

• Handle third-level and highest-priority production issues.
• Perform complex diagnostics, deep root-cause analysis, and permanent fixes.
• Develop and implement enhancement requests and patches for legacy components.
• Provide technical leadership, mentoring, and guidance to L1 and L2 engineers.
• Collaborate with delivery and architecture teams to resolve chronic issues.
• Prepare incident reviews, postmortems, and improvement plans.
• Open to working in shift if required

• Programming: C#, .NET Core(expert)
• Environment: Visual Studio, Azure DevOps, Git, CI pipeline, code reviews.
• Support: Experience in incident, problem change, and release processes.
• Cloud: Experience with AWS services (such as EC2, S3, AWS CloudWatch etc.)

• Bachelor’s degree in computer science or related disciplines.
• 8+ years of strong experience in application support with .NET Core and AWS.
• Familiar with cloud-native services and architecture (preferably AWS).
• Experience mentoring and guiding L1 and L2 engineers.

• Ability to quickly debug, resolve, and respond to production issues under pressure.
• Collaborative team player who can handle responsibilities independently when required.
• Good communication skills for interacting with stakeholders and service delivery teams.
• Willingness to learn and adapt wo new technologies and responsibilities.

Quest Global