Data Operations Solutions Consultant, Google Play, Human Computation
- Bangalore, Karnataka
- Permanent
- Full-time
- Bachelor’s degree or equivalent practical experience.
- 5 years of experience in a technical project management or a customer-facing role.
- Experience with working in a operations role.
- Experience working in a human evaluation or data labeling environment.
- Experience in partnering with engineers, product managers, product specialists or operations managers to drive product and process development.
- Experience in problem solving and tools (e.g., SQL).
- Ability to build consensus and collaborate with cross-functional teams and internal stakeholders.
- Ability to work through datasets to draw insights and make recommendations.
- Ability to adapt, prioritize, and manage time in a fast-paced environment.
- Excellent communication and collaboration skills.
- Own product data streams, partner with subject matter experts to implement evaluations to production and collect data from teams, measure rater accuracy and agreement, and iterate on data collection projects to improve quality or volume.
- Track data quality and operational Key Performance Indicator (KPIs) and perform analysis to drive improvement and troubleshoot issues.
- Work with stakeholders to understand data collection priorities and manage capacity planning and scheduling within budget.
- Work with global vendor raters, vendor managers and vendor trainers to identify gaps or issues in data collection and design and implement solutions to address them.
- Stay up-to-date on the latest data labeling methods, including human rater labeling and machine learning and make recommendations to cross-functional teammates on solutions for applications.