
Billing Analyst
- Bangalore, Karnataka
- Permanent
- Full-time
- Perform billing activities
- Process billing documents and generate customer invoices.
- Distribute invoices in a timely manner.
- Assist in preparing reports on billing activity with clear and reliable data.
- Efficiently deal with customer queries.
- Raise any issues or queries requiring judgement and expertise to Billing Team Lead and Billing Specialists within the team.
- Support Billing Lead and Billing Specialists with information needed to respond to requests from regulatory authorities and auditors.
- Ensure Billing Team Compliance
- Perform assigned billing activities in accordance with established billing policies, ensuring all billing documents and invoices comply with these guidelines.
- Ensure billing tasks completed before and during the period-end close align with the fiscal close calendar, allowing sufficient time for effective collaboration with relevant teams.
- Adhere to all Order-to-Cash (O2C) controls, ensuring proper documentation and compliance throughout the process.
- Apply subject-matter knowledge to accurately record billing activities and maintain comprehensive supporting documentation.
- Ensure Billing Team Compliance
- Carry out assigned billing activities in line with established billing policies, ensuring that all billing documents and invoices meet compliance standards
- Ensure billing tasks completed before and during the period-end close adhere to the fiscal close calendar, with adequate time allocated for collaboration with relevant teams
- Comply with all Order-to-Cash (O2C) controls, ensuring accurate documentation and adherence throughout the billing process
- Leverage expertise to accurately record billing activities and maintain detailed supporting documentation.
- Collaborate with Others
- Build strong working relationships and credibility within the billing team and across cross-functional teams.
- Work collaboratively with the Master Data team to gather required data points, ensure alignment with best practices and standards, and address data-related issues.
- Partner with other Shared Services Centre (SSC) process delivery teams to exchange information as needed and support process improvements where interdependencies exist.
- 2 years' experience in O2C billing operations.
- Strong English language skills.
- Strong MS Excel skills with a proven aptitude to interpret customer and financial data.
- Basic knowledge of finance business processes, billing policies, and statutory accounting principles to ensure compliant SSC operations.
- Basic knowledge of core finance and specifically billing systems, ERP and related specialty functional systems, frameworks, and functionality.
- Ability to perform billing tasks independently with minimal guidance or direction.
- Ability to apply concepts, methods, and terminology associated with generally accepted accounting practices/operations to new or ambiguous situations.
- Ability to interact with company stakeholders to ensure a high quality of service, while balancing expectations and realisations.
- Ability to work in a fast-moving environment with a proactive approach, accustomed to working towards tight deadlines whilst maintaining quality of work.